Vienna IT Operations Manager: Global & EU Support

Bybit; Town of Vienna (WI); Presencial; USD 58.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Study Growth Fund

Internal Events

Global Collaboration

Career Advancement

Internal Mobility

Descripción de la vacante

Bybit is seeking an on-site IT Operations Specialist at our Vienna Headquarter to manage EU and global IT desktop operations, network infrastructure, and user support. You will install OS, manage access, back up data, and coordinate with IT leadership on projects. Fluency in German and English is required, Mandarin is a plus, and remote support experience is valued.

Join a fast-paced, global team delivering secure, reliable technology services across the organization.

Formación

• Degree in Computer Science, Information Technology or equivalent.
• 3+ years in IT operations and Level 1/2 end-user support preferred.
• Familiar with Mac/Windows laptops and basic network concepts.
• Experience in remote support is required.
• Fluent in German and English; Mandarin is a plus.

Responsabilidades

• Manage EU and global IT desktop operations, office network, and user IT services.
• Handle OS installation, configuration, user access, backups, and device firmware upgrades.
• Analyze EU/global end-user inquiries and manage the IT ticketing system.
• Configure and maintain office network infrastructure and troubleshoot connectivity.
• Participate in office network planning and deployments.
• Monitor core business systems, respond to alerts, and maintain incident logs.
• Track and maintain EU/global IT assets.
• Lead IT projects with IT team leader, including user acceptance testing and user training.

Conocimientos

IT operations

End-user support

Network troubleshooting

Remote support

Multitasking

German language

English language

Educación

Bachelorbs degree in Computer Science or Information Technology

Herramientas

Google Suite

Office applications

Descripción del empleo

Bybit is seeking an on-site IT Operations Specialist at our Vienna Headquarter to manage EU and global IT desktop operations, network infrastructure, and user support. You will install OS, manage access, back up data, and coordinate with IT leadership on projects. Fluency in German and English is required, Mandarin is a plus, and remote support experience is valued.

Join a fast-paced, global team delivering secure, reliable technology services across the organization.