Global IT Operations Engineer - Vienna (Remote Support)
Bybit
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Benefits offered by this job
Job summary
Bybit, a leading cryptocurrency exchange, is seeking an IT Operations professional based at our Vienna headquarters. You will manage desktop operations, network infrastructure, and IT projects while supporting EU and global users.
Fluency in German and English is mandatory, with Mandarin a plus. Ideal candidates have 3+ years in IT operations and end-user support, plus experience with Google Workspace and cross-functional coordination.
Qualifications
- Degree in Computer science, Information Technology or equivalent.
- 3+ years in IT operations and Level 1/2 end-user support preferred.
- Familiar with Mac/Windows laptop operation and maintenance.
- Familiar with Google Suite and common office apps.
Responsibilities
- Manage EU and global IT desktop operation and maintenance.
- OS installation/configuration, user access management, data backup/recovery.
- Monitor office network infrastructure and resolve connectivity issues.
- Record incidents and support cybersecurity efforts and vulnerability scans.
- Track EU and global IT assets and support IT projects with the team.
Skills
Education
Tools
Job description
Bybit, a leading cryptocurrency exchange, is seeking an IT Operations professional based at our Vienna headquarters. You will manage desktop operations, network infrastructure, and IT projects while supporting EU and global users.
Fluency in German and English is mandatory, with Mandarin a plus. Ideal candidates have 3+ years in IT operations and end-user support, plus experience with Google Workspace and cross-functional coordination.
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