Video & Technical Documentation Specialist

Lofton Staffing Services; Kenner (LA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, dental, vision, and life_insur

401(k) with company match + profit分享

Paid time off

Job summary

Lofton Staffing Services is seeking a Video & Technical Documentation Specialist in Kenner, LA to capture and edit manufacturing videos, produce AI-generated SOPs, and maintain accurate technical documentation for factory operations and customer support.

The role involves reviewing AI drafts for accuracy, collaborating with Engineering, and creating digital training materials for internal staff and customers. Requires 2–4 years in digital media or related fields.

Qualifications

• Video recording and editing experience is central to the role.
• Strong computer and technical aptitude; ability to learn new software and AI applications.
• Solid proofreading and editing skills; AI-generated drafts must be cleaned for accuracy and clarity.
• 2–4 years of experience in digital media, video production, technical documentation, training, or related fields.

Responsibilities

• Capture and edit video of manufacturing processes, equipment operation, repairs, assembly, and service activities.
• Use Canvas and other AI tools to generate SOPs, work instructions, training guides, and documentation from video content.
• Create instructional videos and digital training materials for factory employees, field technicians, and customers.
• Develop and maintain SOPs, work instructions, and process documentation.
• Review AI-generated content for technical accuracy, grammar, spelling, clarity, and consistency.
• Coordinate with Engineering to verify content before publication.
• Manage video files and digital assets with proper organization and revision control.

Job description

Title: Video & Technical Documentation Specialist

Location: Kenner, LA

Salary Range: $50-60K plus benefits package

Position: Technical Writer

Description:

Video & Technical Documentation Specialist

ABOUT OUR CLIENT

Our client is a well-established Kenner-area manufacturer of industrial equipment with a long history and a worldwide customer base. Known for building durable, high-performance equipment — and for a culture that invests in the people who build it — they are adding a Video & Technical Documentation Specialist to their team.

THE ROLE

This role creates, manages, and maintains digital technical documentation, instructional videos, and AI-generated work instructions using Canvas and other digital tools. This position captures video of manufacturing processes, equipment operation, repairs, and service procedures, then uses AI technology to generate standard operating procedures (SOPs), training materials, and technical documentation — reviewing all AI-generated content for technical accuracy, grammar, clarity, and consistency before release. The role supports factory training, customer service documentation, field service technicians, and continuous improvement through high-quality digital learning resources.

RESPONSIBILITIES

• Capture and edit video of manufacturing processes, equipment operation, repairs, assembly procedures, and service activities.
• Use AI-powered software (Canvas) to generate SOPs, work instructions, training guides, and technical documentation from video content.
• Create instructional videos and digital training materials for factory employees, field service technicians, and customers.
• Develop and maintain standard operating procedures (SOPs), work instructions, and process documentation.
• Review, edit, and proofread AI-generated content for technical accuracy, grammar, spelling, clarity, and consistency.
• Work with Engineering to verify technical content before publication.
• Manage video files and digital assets to ensure proper organization, revision control, and accessibility.
• Supplement installation, operation, maintenance, and service manuals with digital media and AI-generated documentation.
• Coordinate with Engineering, Manufacturing, Product Support, and Training to identify documentation needs and maintain document control compliance.
• Recommend improvements to documentation processes using AI and digital technologies, supporting continuous improvement initiatives.

COMPENSATION & BENEFITS

• Salary: $50,000 – $60,000, depending on experience
• Health, dental, vision, and life insurance
• 401(k) with company match, plus profit sharing
• Paid time off

Requirements:

QUALIFICATIONS

• Experience with video recording and editing — the ability to capture clean footage and produce polished instructional video is central to this role.
• Strong computer and technical aptitude, with the ability to quickly learn new software and AI applications.
• Solid proofreading and editing skills — the AI software generates the first draft; this role reviews and cleans up the wording for accuracy and clarity.
• 2–4 years of experience in digital media, video production, technical documentation, training, or a related field.
• High school diploma or GED required; Associate degree in Multimedia, Technical Communication, Information Technology, Communications, or a related field preferred.
• Manufacturing or industrial experience is a plus but not required — candidates from any industry with strong video and digital media skills are encouraged to apply.