Senior Video Services Installation Technician

Concept Plus, LLC; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health, dental, and vision insurance

Paid time off

Tuition reimbursement

Unlimited training

Job summary

Concept Plus, LLC is seeking a Video Services Installation Technician to provide installation and integration support for AV systems across the United States. The role involves deploying, troubleshooting, and maintaining audiovisual systems to enhance collaboration capabilities.

Ideal candidates will have 3 to 5 years of AV experience, strong technical skills, and the ability to work both independently and as part of a team in various customer environments.

Qualifications

• US Citizen.
• 3 to 5 years experience in AV system integration.
• Familiarity with AV control systems.

Responsibilities

• Install and integrate AV and collaboration systems.
• Configure control systems and user interfaces.
• Troubleshoot and resolve system issues.

Skills

Installation and integration of AV systems

Troubleshooting technical issues

Communication and customer service

Cable termination and testing

Problem-solving

Education

Associate's degree in audiovisual technology or related field

Tools

Extron

Crestron

ServiceNow

Job description

About Concept Plus

Concept Plus is a mission‑focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we combine the agility, responsiveness, and customer intimacy of a small business with the quality and infrastructure of a larger firm.

Recognized as an award‑winning Oracle partner, we deliver innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the Role

Concept Plus is seeking a Video Services Installation Technician to provide installation, integration, and sustainment support for enterprise audiovisual (AV) and unified communications systems. The technician will execute system deployments, perform troubleshooting, and support refresh and modernization efforts in accordance with approved designs, technical documentation, and established standards. Work is performed independently and as part of a team, with coordination across government personnel, contractors, and vendors to ensure successful delivery of conference room and collaboration capabilities. Travel to customer locations within the continental United States may be required.

What You’ll Do

• Install and integrate AV and collaboration systems, including displays, LED video walls, cameras, microphones, speakers, and amplifiers.
• Deploy and configure control systems and user interfaces (e.g., Extron, Crestron, Q‑SYS, or equivalent platforms).
• Install, terminate, and test structured cabling (CAT5e/6/6a), speaker wiring, and associated infrastructure.
• Deploy and support Microsoft Teams Rooms and related conferencing technologies.
• Perform system commissioning, signal validation, and functional testing.
• Read and interpret AV schematics, drawings, and technical documentation.
• Assemble and install equipment racks, ensuring proper cable management and labeling.
• Troubleshoot and resolve system issues in conference rooms and classroom environments.
• Perform preventive maintenance and sustainment activities to maintain system availability.

Qualifications

• US Citizen.
• Minimum of three (3) to five (5) years of experience installing, integrating, and supporting AV and unified communications systems in enterprise environments.
• Experience deploying and supporting Microsoft Teams Rooms or similar enterprise collaboration platforms.
• Working knowledge of AV over IP and basic network integration (e.g., switching, addressing, connectivity).
• Familiarity with AV control and processing systems, such as Extron, Crestron, AMX, Q‑SYS, or equivalent technologies.
• Understanding of AV signal flow, including HDMI, DisplayPort, audio systems, and network‑based media transport.
• Ability to troubleshoot technical issues in on‑site and remote support scenarios.
• Proficiency with installation tools, cable termination tools, and AV/system testing equipment.
• Ability to perform physical installation work, including lifting equipment and working in confined or technical spaces.
• Familiarity with service management tools (e.g., ServiceNow) and standard incident processes.
• Strong problem‑solving, communication, and customer service skills.
• AVIXA CTS, CTS‑I, or equivalent experience preferred; manufacturer or platform‑specific certifications (e.g., Microsoft Teams Rooms, Q‑SYS, Crestron) are highly desirable.
• Associate’s degree in audiovisual technology, electronics, information technology, or related field, or equivalent experience.

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.