Video Representative

Paszkiewicz Reporting & Records Retrieval; Glen Carbon (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k matching

EAP

Dental

Vision

Health Insurance

Life Insurance

Paid holidays

Paid time off

Job summary

Paszkiewicz Litigation Services in Glen Carbon is seeking a full-time Video Representative to ensure seamless depositions and videoconferences. Training will be provided to navigate multiple platforms and handle video/audio files.

Reports to the Video Manager and works onsite in a collaborative team environment. The role emphasizes strong communication with clients and staff, attention to detail, and ability to manage multiple tasks while handling confidential information.

Qualifications

• Excellent communication, organizational, and customer service skills.
• Meticulous attention to detail and strong multi-tasking abilities.
• Ability to think critically, manage time, and work well in a team.
• Computer literacy with willingness to learn diverse software including Microsoft Office.
• Flexible to work varying hours on weekdays as needed.
• Commitment to confidentiality.
• Experience in the legal field or with video is preferred but not required.

Responsibilities

• Executes Paszkiewicz Video Process as trained by the Video Manager.
• Monitor & record videoconference proceedings and provide general troubleshooting support.
• Strong communication skills with clients and internal employees.
• Efficiently create, process, and deliver video files per Paszkiewicz Video Process. Work with Production and Billing teams to adhere to procedures.
• Prioritize and execute tasks in alignment with client and company needs.
• Undertake miscellaneous tasks as required by the video team workflow and the Video Manager.
• Self-starter who is motivated to grow within the company.

Skills

Communication skills

Organization

Customer service

Time management

Confidentiality

Tools

Microsoft Office

Job description

Paszkiewicz Litigation Services provides litigation services to law firms and businesses throughout the U.S. We are seeking talented individuals to join our growing team in Glen Carbon. This is a full-time, onsite position.

Position Summary:

Video Representatives are responsible for ensuring the seamless execution of depositions and proceedings via videoconference. Comprehensive training will be provided to proficiently navigate various platforms and handle video and audio files. This is a full-time position reporting to the Video Manager.

Responsibilities

• Executes Paszkiewicz Video Process as trained by the Video Manager.
• Monitor & record videoconference proceedings and provide general troubleshooting support.
• Strong communication skills with clients and internal employees.
• Efficiently create, process, and deliver video files per Paszkiewicz Video Process. Working with Production and Billing teams to adhere to company procedures.
• Prioritize and execute tasks in alignment with client and company needs.
• Undertake miscellaneous tasks as required by the video team workflow and the Video Manager.
• Self-starter who is motivated to grow within the company.

Requirements

• Exceptional communication, organizational, customer service skills.
• Meticulous attention to detail and strong multi-tasking capabilities.
• Possess solid critical thinking, time management skills, and work successfully in a team environment.
• Computer literacy with a desire for growth in learning diverse software platforms including Microsoft applications.
• Flexibility to work varying hours on weekdays, when necessary, per client and company needs.
• Demonstrates unwavering commitment to maintaining confidentiality.
• Experience working in the legal field, or with video is preferred but not required.

Benefits

• 401k matching
• EAP
• Dental
• Vision
• Health Insurance
• Life Insurance
• Paid holidays
• Paid time off