Video Relay Interpreter — Flexible Schedule & Benefits

Purple Communications, Inc; Columbus (OH); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Telehealth Plan

Limited telehealth visits

Community work

Flexible scheduling

401(k) Retirement Savings Plan with(em

EAP (Employee Assistance Program)

Massage Reimbursement

Job summary

ZP Better Together, LLC is seeking an Interpreter to deliver high quality American Sign Language interpreting via video in a call center. Fluency in ASL and spoken English, accurate interpreting, and knowledge of the NAD-RID Code are essential in this role.

Training and assessment are required, with onsite opportunities based on business needs. Responsibilities include providing video relay and video remote interpreting, delivering excellent customer service, and upholding FCC regulations while

Qualifications

• Fluent ASL and spoken English language skills.
• Able to provide accurate interpretation.
• Good understanding of Deaf culture.
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
• Three to five years experience in interpreting (preferred but not required).
• State licensure of state-required credentials where applicable.
• You must be 18 years or older to apply.

Responsibilities

• Provide effective video relay service and video remote interpreting for consumers.
• Support and model the company's mission and values.
• Provide excellent customer service while maintaining a respectful and professional attitude with customer and colleagues.
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping.
• Adhere to all policies and procedures as outlined by the company and all FCC regulations.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Multi task between interpreting effectively and utilizing video.
• Participate in company sponsored training for Professional Development.
• Exhibit the ability to meet performance expectations with minimal supervision.
• Possess the ability to work effectively in a fast paced, dynamic environment.
• Demonstrate strong interpersonal skills in all settings.
• Onsite interpreting for consumers will be offered based on business need but is not required. Where driving is required for onsite work, access to a vehicle, valid driver's license and required insurance is necessary.

Skills

Fluent ASL

Spoken English

Accurate interpreting

NAD-RID knowledge

Deaf culture understanding

Job description

ZP Better Together, LLC is seeking an Interpreter to deliver high quality American Sign Language interpreting via video in a call center. Fluency in ASL and spoken English, accurate interpreting, and knowledge of the NAD-RID Code are essential in this role.

Training and assessment are required, with onsite opportunities based on business needs. Responsibilities include providing video relay and video remote interpreting, delivering excellent customer service, and upholding FCC regulations while