Video Content Operations Manager

PBS; Oregon; Hybrid; USD 80,000 - 85,000; Full time

Job summary

PBS, based in the United States, seeks a Manager, Content Operations to oversee day-to-day delivery, readiness, and availability of PBS general audience video content across PBS.org, PBS apps, and YouTube. You will manage workflows from producer delivery through quality review, publishing, and library management, supporting both free and paid streaming experiences.

You will coordinate with PBS Programming, Technology, Digital & Marketing, and content management teams to ensure content and assets

Qualifications

• Bachelor's degree in communications, media production, technology, or related field, or equivalent professional experience.
• Seven or more years of experience in digital video operations, media asset management, or streaming distribution.
• Experience with content management and digital asset management systems.
• Knowledge of video formats, encoding/transcoding, captions, audio specs, and file delivery methods.
• Understanding of streaming platforms across web, mobile, and TV, including YouTube publishing tools.
• Experience applying content rights and windowing restrictions to workflows.

Responsibilities

• Manage digital video delivery from intake through distribution, establishing schedules and coordinating dependencies.
• Translate windowing and platform plans into publishing requirements with dates, expirations, and geographic restrictions.
• Oversee multiple asset versions and materials ensuring correct assets reach each destination.
• Manage readiness for premieres, library releases, and new distribution initiatives.
• Establish QA procedures for video, audio, captions, and metadata and verify compliance.
• Maintain accurate asset records and delivery tracking across systems.
• Lead troubleshooting of delivery failures and publishing errors, coordinating resolutions.
• Develop processes to improve turnaround times and clarify responsibilities across teams.
• Partner with Technology and Product to define requirements and support migrations/workflow automation.
• Assist with after-hours duties for last-minute airdate deliverables.

Skills

Video operations

Cross-functional collaboration

Project management

Quality assurance

Education

Bachelor's degree or equivalent

Tools

CMS/DAM systems

YouTube publishing tools

Video encoding/transcoding

Job description

PBS, based in the United States, seeks a Manager, Content Operations to oversee day-to-day delivery, readiness, and availability of PBS general audience video content across PBS.org, PBS apps, and YouTube. You will manage workflows from producer delivery through quality review, publishing, and library management, supporting both free and paid streaming experiences.

You will coordinate with PBS Programming, Technology, Digital & Marketing, and content management teams to ensure content and assets