Content Operations Lead, Digital Video Delivery

PBS; United States; Presencial; USD 80.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary bonuses

Comprehensive health insurance

Retirement plan (PBS 403(b))

Paid time off

Descripción de la vacante

PBS is seeking a Manager of Content Operations to oversee day-to-day delivery, readiness, and availability of general audience video across PBS.org, PBS apps, and YouTube. You will coordinate with PBS Programming, Technology, Digital & Marketing, and distribution teams to ensure complete and accurate assets for air.

This role supports both free and paid streaming experiences. You will translate schedules and platform strategies into reliable operational plans, lead QA, and manage asset records

Formación

• Bachelor's degree or equivalent professional experience.
• 7+ years in digital video operations or related field.
• Experience with CMS and DAM systems for ingest, publishing, and library maintenance.
• Knowledge of streaming platforms (web, mobile, connected TV) and platform requirements.

Responsabilidades

• Manage digital video delivery from intake through distribution, setting schedules and coordinating dependencies.
• Translate content windowing and platform plans into publishing requirements with dates and expirations.
• Oversee multiple video asset versions and metadata to ensure correct assets reach destinations.
• Ensure readiness for premieres and new distribution initiatives; identify risks and coordinate contingency plans.
• Establish QA procedures for video, audio, captions, and metadata and verify PBS standards.
• Maintain asset records, delivery tracking, and streaming availability across systems.
• Troubleshoot delivery failures and publishing errors; coordinate cross-team resolutions.
• Develop processes to reduce manual work and clarify responsibilities across teams.
• Partner with Technology and Product to define requirements and support migrations and automation.
• Occasionally perform after-hours tasks to meet airdate deadlines.
• Coordinate livestream support, captions readiness, delivery plans, and backups.

Conocimientos

Project management

Cross-functional collaboration

Quality assurance

Attention to detail

Educación

Bachelor's degree in communications, media production, or related field

Herramientas

Content management systems

Digital asset management systems

YouTube publishing tools

Descripción del empleo

PBS is seeking a Manager of Content Operations to oversee day-to-day delivery, readiness, and availability of general audience video across PBS.org, PBS apps, and YouTube. You will coordinate with PBS Programming, Technology, Digital & Marketing, and distribution teams to ensure complete and accurate assets for air.

This role supports both free and paid streaming experiences. You will translate schedules and platform strategies into reliable operational plans, lead QA, and manage asset records