Video Auditor & Researcher — Field Compliance & Maps

Premier Infrastructure & Energy; New York (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

401(k) retirement plan

Rewards program

Job summary

Premier Infrastructure & Energy seeks a motivated Researcher/Video Auditor to ensure quality and reliability in field operations. The role involves reviewing videos from utility locators to verify locations using landmarks and proper site markings, with after-hours on-call rotations.

Office-based, anchored in Brooklyn, NY, the position supports 811 ticket processing, providing maps/records to technicians, and coordinating workload distribution while maintaining client standards and safety

Qualifications

• Excellent attention to detail.
• Ability to multitask and manage multiple priorities.
• Ability to read and understand maps (e.g., Google Maps; identify directions).
• Strong communication skills for coordination with field teams and clients.
• Proficient in computer use and learning company software.
• Customer service orientation and responsiveness.

Responsibilities

• Process 811 Tickets for Underground Utilities and organize related maps/records.
• Provide Maps & Records to Field Technicians as needed.
• Assist Field Operations with special requests and prioritize workloads.
• Coordinate distribution of work volume and notify utilities of critical facilities.
• Review videos to ensure field work aligns with standards and compliance.
• Use audit program to answer questions for each video audit.
• Meet weekly audit production targets to satisfy client requirements.
• Be available for after-hours on-call rotations.

Skills

Attention to detail

Multitasking

Map reading

Communication skills

Computer literacy

Customer service

Job description

Premier Infrastructure & Energy seeks a motivated Researcher/Video Auditor to ensure quality and reliability in field operations. The role involves reviewing videos from utility locators to verify locations using landmarks and proper site markings, with after-hours on-call rotations.

Office-based, anchored in Brooklyn, NY, the position supports 811 ticket processing, providing maps/records to technicians, and coordinating workload distribution while maintaining client standards and safety