Victim Assistance Specialist

City of Fort Worth; Fort Worth (TX); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical benefits

Dental benefits

Vision benefits

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth Police Department – Victim Assistance Section seeks a Grant Funded Victim Assistance Specialist to provide crisis intervention, assist crime victims and connect them with community resources. The role focuses on protecting victims’ rights and navigating the criminal justice system.

Requirements include a bachelor’s degree in social services or related fields and two years of experience with crime victims; bilingual Spanish is a plus.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Sociology, Criminal Justice or related field.
• Two years related experience working with crime victims in a social services setting.
• Master’s degree in a relevant field preferred.
• Bilingual skills (Spanish) preferred.
• Experience with victims of Family Violence preferred.
• Intermediate proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).

Responsibilities

• Reads police reports to identify crime victims; reaches out to them by mail, phone or field visit; enters information into victim assistance database.
• Provides crisis intervention with crime victims and refers them to appropriate community resources.
• Compiles statistics on crime victims and assesses needs; makes presentations on crime victims’ compensation and rights.
• Assists victims in completing Crime Victims’ Compensation applications.
• May translate statements or documents for victims and law enforcement.
• Performs other related duties as required.
• Adheres to assigned work schedule and city policies.

Skills

Bilingual Spanish

Crisis intervention

Victim advocacy

Interpersonal communication

Education

Bachelor’s degree in Social Work, Psychology, Sociology, Criminal Justice or related field

Master’s degree in relevant field

Tools

Microsoft Office Suite

Job description

Pay Range: $26.57 - $33.21/hr.

Job Posting Closing on: Monday, September 21, 2026

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Grant Funded Victim Assistance Specialist job is available with the City of Fort Worth Fort Worth Police Department – Victim Assistance Section. This position will contribute to the City’s strategic goals, mission and vision, providing crisis intervention services and assistance to citizens who are victims of crime in order to protect victim’s rights and prevent further injury or escalation; works within the criminal justice system as an advocate to secure services for victims of crime.

Minimum Qualifications

• Bachelor’s degree from an accredited college in Social Work, Psychology, Sociology, Criminal Justice or a related field
• Two (2) years related experience working with crime victims in a social services setting

Preferred Qualifications

• Master’s degree in a relevant field
• Bilingual skills (Spanish)
• Extensive experience working with victims of Family Violence
• Intermediate proficiency in Microsoft Office Suite (PowerPoint, Word, Excel)
• Knowledge of intervention and victimology
• Knowledge of victim services and the needs of victims of crime

The Victim Assistance Specialist Job Responsibilities Include

• Works a Grant Funded full-time position working 40 hours per week
• Reads police reports to identify crime victims; reaches out to them by mail, phone or field visit; and enters information into victim assistance database
• Provides crisis intervention with crime victims, refers them to appropriate community resources
• Compile statistics on crime victims; assesses needs of crime victims; makes community presentations on crime victims’ compensation and crime victims’ rights; informs victims about the criminal justice system, and legal options
• Assists victims of crime in completing application for Crime Victims’ Compensation, as set by the Texas Attorney General’s office
• Magistrates Emergency Protective Order notifications
• Make presentations and provide training to citizen groups, Police rookies, and Police volunteer groups regarding the Victim Assistance Program
• Serves as a liaison between the Police Department and Office of Attorney General when processing Crime Victim Compensation applications
• May translate statements or documents for victims, law enforcement officials and citizens
• Performs other related duties as required
• Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Light Work – Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work

Criminal Justice Information Systems (CJIS) Background Check

Final candidates selected for hire in the Police Department will be subject to a fingerprint/criminal history background check and polygraph examination. Applicants must not have used marijuana during the previous two (2) years, nor illegally used any controlled substances within the last five (5) years. Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case‑by‑case basis. Employees are paid by direct deposit only.