Public Information Specialist

City of Fort Worth; Fort Worth (TX); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

City of Fort Worth is seeking a Public Information Specialist in the Police Department's Internal Affairs Section. The role processes public information requests, serves as liaison to the City’s Legal Department, and determines releasability of records.

Strong computer skills and experience with GovQA, Excel, and Word are required. Candidates must have an Associate degree and 2 years of related experience, with adherence to CJIS background checks and confidentiality expectations.

Qualifications

• Associates degree from an accredited college or university.
• Two years of directly related experience in records management, processing requests, or related field preferably in a local government environment.
• Ability to maintain confidentiality of records and handle sensitive information.
• Strong computer skills and ability to learn multiple software programs.

Responsibilities

• Process requests for records under the Texas Public Information Act and respond to related inquiries.
• Coordinate with the City Attorney’s Office on matters involving the Fort Worth Police Department.
• Process subpoenas for department records and serve as Custodian of Records in court if required.
• Act as liaison to the City’s Legal Department and withhold records not releasable to the public.
• Arrange for review of personnel records with outside agencies and monitor viewing processes.
• Manage records retention and destruction in accordance with policy.

Skills

Computer skills

Multitasking

Attention to detail

Education

Associates degree

Tools

GovQA

Microsoft Excel

Microsoft Word

Adobe Acrobat/Pro

Job description

Pay Range: $24.67/hr. - $30.83/hr.

Job Posting Closing on: Monday, September 21, 2026

Workdays & Hours: Monday – Friday 8am – 4pm; weekends and holidays off. When necessary, work hours may require flexibility in order to process large public information requests in a timely manner.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Public Information Specialist job is available with the City of Fort Worth Police Department / Internal Affairs Section. This position will contribute to the City’s strategic goals, mission and vision by processing public information requests involving Police Department records. The incumbent will also act as liaison to the City’s Legal Department and withhold records considered not releasable to the public.

Strong computer skills are required to handle the heavy workload, as the Police Department is one of the largest Departments in the City with more than 2,000 sworn and civilian employees. The majority of the assigned duties are completed in GovQA, Microsoft Excel and Word

Minimum Qualifications

• Associates’ degree from an accredited college or university
• Two (2) years of directly related experience in records management, processing requests, or related field preferably in a local government environment

Preferred Qualifications

• Higher levels of clerical experience as it relates to this vacancy
• The ability to maintain confidentiality of records
• Training or experience in Records Management in a Local Government setting
• Working knowledge of the Texas Public Information Act or Federal Freedom of Information Act procedures
• Experience processing subpoenas and Court Orders
• Intermediate proficiency with Microsoft Office (Outlook, Word, Excel) and Adobe Professional software, and the ability to learn and use multiple other software programs
• Organizational, multi-tasking and independent decision-making skills
• Ability to multitask a large, complicated workload

The Public Information Specialist Job Responsibilities Include

• Process requests for records made under the Texas Public Information Act; respond to phone calls from the public and the City Secretary’s Office concerning public information request
• Respond to phone calls from the City Attorney’s Office relating to matters involving the Fort Worth Police Department
• Process subpoenas for department records, and appear in court as the Custodian of Records for the City of Fort Worth Police Department
• Act as liaison to the City’s Legal Department
• Arrange for personnel records to be viewed in person by outside agencies and monitors the viewing process
• Handle records retention and destruction of documents (IAD investigation records)
• Perform other related duties as required
• Adhere to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensure all behaviors comply with the City’s Personnel Rules and Regulations

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Final candidates selected for hire in the Police Department will be subject to a fingerprint/criminal history background check and polygraph examination.

Applicants must not have used marijuana during the previous two (2) years, nor illegally used any controlled substances within the last five (5) years.

Criminal Justice Information Systems (CJIS) Background Check

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non‑merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case‑by‑case basis. Employees are paid by direct deposit only.