Victim Advocate: Crisis Intervention & Program Lead

RTD; Denver (CO); On-site; USD 60,000 - 84,000; Full time

Job summary

Regional Transportation District in Denver is seeking a Victim Advocate Program Manager to provide crisis intervention, advocacy, and case management for crime victims, including on-call response and court advocacy. This role guides victims through the criminal justice process, develops service and restitution plans, and coordinates with outside agencies while maintaining accreditation standards.

Requires a bachelor’s degree and relevant experience, with compensation details provided in the

Qualifications

• Bachelor Degree in Human Services, Criminal Justice or related field.
• Three years of full-time experience with a law enforcement agency where duties are closely related to the duties described.
• Two years of experience developing and implementing new processes or procedures in a regulated environment.
• Two years of experience leading projects or process management.
• Accreditation through NOVA, COVA, or the National Advocate Credentialing Program.
• Must be at least twenty-one years of age.
• Must possess a valid Colorado driver's license OR are eligible to obtain a Colorado driver's license upon hire.
• Successful complete a personal history and criminal background investigation.

Responsibilities

• Research, develop, and implement RTD processes for victim advocacy under the direction of the Police Department.
• Plan and coordinate the operations of victim advocacy including on-call and follow-up services.
• Manage a caseload and provide advocacy assigned clients, including documenting cases and referrals to resources.
• Prepare for and respond to emergency on-call situations and train volunteers.
• Provide various services to victims and liaise with courts, shelters, CPS, and other agencies.
• Coordinate unit functions with other department units.
• Provide annual written analysis of Victim/Witness needs and services as mandated by standards.
• Develop policies, procedures, and materials; provide internal and external training.
• Develop and maintain relationships with outside agencies; provide direct services to victims.

Skills

Project management

Process improvement

Advocacy

Education

Bachelor Degree in Human Services, Criminal Justice or related field

Job description

Regional Transportation District in Denver is seeking a Victim Advocate Program Manager to provide crisis intervention, advocacy, and case management for crime victims, including on-call response and court advocacy. This role guides victims through the criminal justice process, develops service and restitution plans, and coordinates with outside agencies while maintaining accreditation standards.

Requires a bachelor’s degree and relevant experience, with compensation details provided in the