Victim Advocacy Case Manager – In-Person Support

New Life Centers; Chicago (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

New Life Centers in Chicago seeks a Case-Manager for its Humboldt Park location. This full-time, in-person role supports victims of violence and their families through case-management, crisis intervention, advocacy, and referrals.

You will work with a resiliency team, maintain a caseload of 10–15 participants, coordinate with Street Outreach and other partners, and assist with data reporting. Local travel may be required; pay commensurate with experience.

Qualifications

• Must become a Certified Mandated Reporter. Training provided.
• Must pass a background check.
• Must pass a Child Abuse and Neglect Tracking System background check.
• Must pass a National Sex Offender Registry background check.
• Must have a working phone and phone number.

Responsibilities

• Cooperates on a team that provides direct case-management and emergency support services to victims of violence and their families.
• Cooperates with other team members to receive referrals for case-management including Pan de Vida, Street Outreach, After-school programs, etc.
• Provides support and advocacy to the victims of violence and their families through home visits, phone calls, criminal justice advocacy, and referrals to other support organizations.
• Coordinates or facilitates educational forums, family and group support sessions, trainings, and other gatherings.
• Meets their caseload goals and objectives including linkages to resources.
• Cooperates with Case-managers to provide linkages to resources.
• Develops relationships with partner organizations and builds a “warm referral” network for linkages.
• Assists data team with data collection and required reporting.
• Assists participants with resources for Victim’s Compensation, Short Term Disability, affordable healthcare, and mental health services.
• Identifies and addresses safety concerns with the NLC team and creates a plan for long-term safety and well-being.
• Maintains a caseload of 10-15 participants.
• Documents detailed client case-notes and other items as assigned.
• Maintains accuracy of budget and spending plan.
• Participates in all required evaluations and audits.
• Attends required meetings and trainings.
• Other duties as assigned by the Supervisor.

Skills

Certified Mandated Reporter

Background checks

Communication skills

Microsoft Word

Microsoft Excel

Database systems

Bilingual English/Spanish

Tools

Microsoft Word

Microsoft Excel

Databases

Job description

New Life Centers in Chicago seeks a Case-Manager for its Humboldt Park location. This full-time, in-person role supports victims of violence and their families through case-management, crisis intervention, advocacy, and referrals.

You will work with a resiliency team, maintain a caseload of 10–15 participants, coordinate with Street Outreach and other partners, and assist with data reporting. Local travel may be required; pay commensurate with experience.