In-Person Career Coach & Case Manager

New Life Centers; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Job summary

New Life Centers in Chicago is hiring a Career Coach Case Manager to support high-risk youth and adults impacted by street violence. The role is full-time, 40 hours per week, primarily at our Little Village location, providing case management, career guidance, workforce development, and access to supportive services.

The position collaborates with Street Outreach Workers, Victim Advocates, local employers and community partners to guide participants toward vocational and financial stability,

Qualifications

• Minimum one year of direct service experience in human services.
• Ability to work effectively with diverse populations.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Word and Excel.
• Ability to learn and use case management databases and tools.
• Commitment to confidentiality and sensitive information handling.
• Strong interpersonal skills for relationships with participants, colleagues and partners.

Responsibilities

• Provide comprehensive case management and career development services to youth and adults affected by violence.
• Maintain participant caseloads, conduct assessments, develop service plans and track employment progress.
• Connect participants with healthcare, mental health, financial literacy, disability benefits and public assistance as needed.
• Deliver individual career coaching and employment readiness support; run resume and interview workshops.
• Build and sustain relationships with employers and community partners to create job opportunities and referrals.

Skills

Cross-cultural competence

Verbal and written communication

Confidentiality

Interpersonal skills

Ability to learn databases

Tools

Microsoft Word

Microsoft Excel

Case management systems

Job description

New Life Centers in Chicago is hiring a Career Coach Case Manager to support high-risk youth and adults impacted by street violence. The role is full-time, 40 hours per week, primarily at our Little Village location, providing case management, career guidance, workforce development, and access to supportive services.

The position collaborates with Street Outreach Workers, Victim Advocates, local employers and community partners to guide participants toward vocational and financial stability,