Case Manager (FLIP)

New Life Centers; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Job summary

New Life Centers in Chicago, IL seeks a full-time Case Manager to provide direct case management, crisis intervention, advocacy, and support to individuals and families affected by street violence. The role covers Little Village, Pilsen, and Brighton Park with a 10–20 participant caseload and travel between sites.

Local travel is reimbursable. This in-person position offers compensation commensurate with experience.

Qualifications

• Must become a Certified Mandated Reporter. Training provided.
• Must pass a background check with no pending cases.
• Must pass a Child Abuse and Neglect background check.
• Must pass a National Sex Offender Registry background check.
• Must have a working phone and number.
• Valid Illinois driver's license and vehicle access.

Responsibilities

• Cooperates on a team that provides direct case-management and emergency support services to victims of violence and their families.
• Cooperates with other team members to receive referrals for case-management.
• Provides support and advocacy to victims and their families through home visits, phone calls, and referrals to other organizations.
• Coordinates or facilitates educational forums, family and group support sessions, trainings, and gatherings.
• Meets caseload goals and objectives including linkages to resources.
• Documents detailed client case-notes and maintains budget/spending plan.
• Assists participants with Victim’s Compensation, Short Term Disability, and mental health services.

Skills

One year experience

Cross-cultural competency

Effective communication

Confidentiality

Microsoft Word

Excel

Driver's license

Bilingual English/Spanish

Tools

Microsoft Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Chicago, IL, US

Salary Range: $21.64 To $24.00 Hourly

Position Summary

The Case Manager position is full-time, 40 hours per week (non-exempt, benefits eligible) and will take place at all of our NLC locations. This position provides case management, crisis intervention, advocacy, and support services to individuals and families directly or indirectly impacted by street violence. As part of the Resiliency Team, the Case Manager works closely with Victim Advocates, Street Outreach staff, and New Life Centers' Peacekeepers serving Little Village (East, West, and FES), Pilsen West, and Brighton Park East and West to connect participants with resources and promote stability and healing. Applicants should be familiar with and able to navigate these communities and be comfortable managing an active caseload of approximately 10-20 participants. Local travel between program locations may be required and is reimbursable. Compensation is commensurate with experience. This position is in-person.

Job Responsibilities

• Cooperates on a team that provides direct case-management and emergency support services to victims of violence and their families.
• Cooperates with other team members to receive referrals for case-management including Pan de Vida, Street Outreach, After-school programs, etc.
• Provides support and advocacy to the victims of violence and their families through home visits, phone calls, criminal justice advocacy, and referrals to other support organizations.
• Coordinates or facilitates educational forums, family and group support sessions, trainings, and other gatherings.
• Meets their caseload goals and objectives including linkages to resources.
• Cooperates with Case-managers to provide linkages to resources.
• Develops relationships with partner organizations and builds a "warm referral" network for linkages.
• Assists data team with data collection and required reporting.
• Assists participants with resources for Victim’s Compensation, Short Term Disability, affordable healthcare, and mental health services.
• Identifies and addresses safety concerns with the NLC team and creates a plan for long-term safety and well-being.
• Maintains a caseload of 15-20 participants.
• Documents detailed client case-notes and other items as assigned.
• Maintains accuracy of budget and spending plan.
• Participates in all required evaluations and audits.
• Attends required meetings and trainings.
• Other duties as assigned by the Supervisor.

Skills & Qualifications

• Must become a Certified Mandated Reporter. Training provided.
• Must pass a background check, must not have any pending cases.
• Must pass a Child Abuse and Neglect Tracking System background check.
• Must pass a National Sex Offender Registry background check.
• Must have a working phone and phone number.
• One year experience working in the human services field in a capacity that involves direct services to at-risk youth.
• Cross-cultural competency.
• Ability to communicate effectively both written and verbally.
• Proficient in Microsoft Word and Excel.
• Must be willing to be trained and proficiently utilize database(s) and information tracking systems relevant to duties.
• Must keep confidentiality of participant information.
• Ability to establish and maintain effective working relationships with others.
• Valid Illinois driver's license, insurance, good driving record, access to a vehicle. Subject to driving background check.
• Bilingual English/Spanish preferred but not required.

New Life Centers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. New Life Centers complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

*NLC does not provide visa sponsorship, including for F-1 STEM OPT. NLC is not enrolled in E-Verify.