Vice President, Technology Partnerships

Commerce; Atlanta (GA); On-site; USD 180,000 - 260,000; Full time

Job summary

Commerce is seeking a strategic VP of Technology Partnerships to guide the global partner ecosystem and align it with our product roadmap. You will build and relaunch our app marketplace, negotiate high-value agreements, and drive partner-enabled revenue across payments, shipping, tax, and embedded services.

You will collaborate with product and engineering to ensure seamless integrations, strong APIs, and excellent developer experience, while growing PSR and merchant value.

Responsibilities

• Define, build, and refine the global technology partnership roadmap to align with growth objectives and market dynamics.
• Identify, evaluate, onboard key technology alliances, ISVs, embedded service providers, agentic platforms, media partners, and marketplace platforms.
• Recruit, negotiate, and onboard strategic partners that unlock new distribution channels and revenue streams.
• Negotiate complex, high-value partnership agreements with strong terms and scalable ROI.
• Design and evolve the Technology Partner Program, including onboarding, standards, enablement, and joint go-to-market initiatives.
• Represent Commerce at industry events, building brand awareness and thought leadership in the partnership ecosystem.
• Partner with product/engineering to influence roadmaps and ensure robust APIs and developer experience.
• Oversee the product roadmap for partnership-driven features, balancing partner needs with internal priorities.
• Establish technical standards, governance, security, and quality controls for all partner integrations.
• Drive improvements to partner experience, documentation, and platform capabilities.
• Lead growth of technology, payments, agentic, and embedded partnerships to increase PSR.

Job description

Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. Commerce is seeking a strategic Business Development leader with a strong product-centric mindset and proven dynamic leadership skills to serve as VP, Technology Partnerships. This role sits at the critical intersection of our product roadmap and partner ecosystem. You will own the strategy and execution for our technology partner program, app marketplace, and strategic embedded partnerships (payments, shipping, tax, etc.), as well as agentic, media, and marketplace platforms. You will focus on building a world-class partner ecosystem that delivers excellent developer experience, competitive solutions for merchants, strong category coverage, and deep integration with our core platform. You thrive on undefined problems, think in systems, and excel at the people side of leadership - identifying the right talent, placing them in the right roles, and enabling them to do their best work. You will define the strategy behind Commerce’s technology partner ecosystem, relaunch and scale the app marketplace, and drive high-impact strategic business development that expands platform capabilities. Your work will directly influence product priorities, accelerate innovation through partners, and grow Partner and Services Revenue (PSR) while enhancing merchant value and platform stickiness.

What You’ll Do

Strategy & Ecosystem Growth

• Define, build, and continuously refine the global technology partnership roadmap to align with corporate growth objectives and evolving market dynamics.
• Identify, evaluate, prioritize, and onboard key technology alliances, ISVs, embedded service providers (payments, shipping, tax, etc.), agentic platforms, media partners, and marketplace platforms.
• Recruit, negotiate, and onboard strategic partners that unlock new distribution channels and revenue streams.
• Negotiate complex, high-value strategic partnership agreements with strong commercial terms and scalable ROI.
• Design and evolve the Technology Partner Program, including recruitment, onboarding, quality standards, enablement, and joint go-to-market initiatives.
• Represent Commerce at industry events and conferences, building brand awareness and establishing thought leadership within the partnership ecosystem.

Product & Technical Integration

• Partner closely with the Product and Engineering Leadership to influence the product roadmap using partner insights and ensure seamless third-party integrations, robust APIs, and outstanding developer experience.
• Oversee the product roadmap for partnership-driven features, balancing partner needs with internal priorities.
• Establish technical standards, governance, security, and quality controls for all partner integrations.
• Drive continuous improvements to partner experience, documentation, integration readiness, and platform capabilities.

Scaling High-Impact Partnerships

• Lead growth of technology, payments, agentic, and embedded partnerships that increase portfolio differentiation, merchant value, attach rates, and Partnership & Services Revenue (PSR).