Vice President Technical Operations
Undisclosed
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Benefits offered by this job
Job summary
Qualifications
- 12–18+ years in technical operations or related roles.
- 5+ years of experience in leadership roles.
- Proven experience in scaling delivery systems.
Responsibilities
- Establish and run technical operating cadence.
- Drive alignment across teams on priorities.
- Define and operationalize technical KPIs.
Skills
Tools
Job description
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This range is provided by Undisclosed. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$225,000.00/yr - $285,000.00/yr
Our client is seeking a Vice President of Technical Operations to scale the company’s technical execution model, improve delivery predictability, and strengthen reliability across engineering, infrastructure, and product operations. This role is ideal for a senior leader who can build scalable operating systems, drive cross-functional technical programs, and ensure teams ship critical initiatives with clarity, speed, and quality.
The VP of Technical Operations will own the technical operating cadence, delivery performance, and operational excellence across engineering and platform teams—partnering closely with Engineering, Product, Security, and Customer-facing leaders.
- Establish and run the technical operating cadence (OKRs, QBRs, weekly execution reviews, planning cycles, release readiness).
- Drive alignment across Engineering, Product, Security, and Support on priorities, sequencing, resourcing, and dependencies.
- Lead cross-functional technical initiatives and remove execution bottlenecks across teams.
- Define and operationalize technical KPIs and dashboards (availability/SLOs, incident trends, release frequency, cycle time, defect rates, on-call health).
- Drive data-driven decision-making, accountability, and continuous improvement across delivery and operations.
- Build strong incident management and postmortem practices that improve system resilience and team learning.
- Standardize and optimize core technical workflows (SDLC, change management, release management, environment management, incident response).
- Implement tooling and automation to improve speed, quality, and observability (CI/CD hygiene, monitoring, alerting, runbooks).
- Improve customer experience through better production stability, faster recovery, and consistent delivery handoffs.
- Partner with Engineering leadership on org design, capacity planning, and execution strategy.
- Align with Security/Compliance on operational readiness, controls, and audit-friendly practices as needed.
- Partner with Customer Success / Support Ops to strengthen escalation paths, SLAs, and incident communications.
- 12–18+ years in technical operations, engineering operations, SRE/infra leadership, technical program leadership, or related roles; 5+ years leading teams.
- Proven experience scaling delivery and operational systems in high-growth environments.
- Strong program leadership, operating cadences, KPI frameworks, and change management experience.
- Familiarity with modern engineering toolchains and operational ecosystems (incident tooling, monitoring/observability, CI/CD, ticketing, CRM/support platforms).
- Experience in SaaS operations, multi-team delivery leadership, global/remote execution, and/or operating in regulated environments.
- Background partnering deeply with Engineering/SRE/Platform leaders on reliability and delivery transformation.
You’ll build the technical systems that let the company scale—improving execution speed, delivery predictability, and platform reliability across the organization.
This posting is part of the MobiusEngine.ai Talent Network, and is not a single, guaranteed position at one specific company.
By applying, you:
- Join our candidate network for current and future opportunities with our hiring partners
- May receive feedback on your resume and job search approach
- When we see a live opportunity that matches your background and preferences, we’ll reach out to you directly
Executive
Full-time
Information Technology and Engineering
Financial Services, Technology, Information and Media, and Retail
Disability insurance
Tuition assistance
Student loan assistance
Paid paternity leave
Child care support
Paid maternity leave
401(k)
Vision insurance
Medical insurance
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