Vice President, Strategic Account Management

Ladders; États-Unis; À distance; USD 175 000 - 225 000; Plein temps

Avantages offerts par ce poste

401(k) plus match

Dental insurance

Health insurance

Vision insurance

Paid Time Off

Résumé du poste

Ladders is seeking a Vice President, Strategic Account Management to lead strategic relationships across a healthcare provider network. The role targets revenue growth, retention, and move-in conversion, partnering with operations and acquisition teams to improve data quality and outcomes for families and providers. Location: Remote, United States.

Compensation: $175,000 – $225,000 annually. This is a high-visibility leadership position balancing account strategy with performance optimization

Qualifications

• Bachelor's degree required.
• 10+ years in sales or strategic account management with revenue growth focus.
• 5+ years of leadership experience in sales/account management.
• Experience managing complex relationships with C-suite and senior executives.

Responsabilités

• Drive revenue growth and move-in conversion through strategic account management.
• Own retention of the provider network, identifying and intervening with at-risk communities.
• Monitor network health and flag coverage gaps to the acquisition team.
• Align provider behaviors with the service model for better family outcomes.
• Partner with operators to enhance performance on referrals and data accuracy.
• Build a performance scorecard for account managers and providers to track goals.
• Lead executive-level business reviews to demonstrate value to providers.

Connaissances

Strategic account management

Leadership

Analytical skills

Communication

Negotiation

C-suite relationship management

Formation

Bachelor's degree

Description du poste

For our client, we are seeking a Vice President, Strategic Account Management to join the team of a leader in the Healthcare space. This leader will own strategic relationships across a provider network, with a strong focus on revenue growth, retention, and move-in conversion. The role will partner closely with operations and acquisition teams to strengthen network performance, improve data quality, and drive better outcomes for families and providers. It is a highly visible leadership position that blends account strategy, executive relationship management, and performance optimization.

Location: Remote

Compensation: $175,000 – $225,000 annually

Responsibilities

• Drive revenue growth and move-in conversion through strategic account management.
• Own retention of the provider network, identifying and intervening with at-risk communities.
• Monitor network health and flag coverage gaps to the acquisition team.
• Align provider behaviors with the service model for better family outcomes.
• Partner with operators to enhance performance on referrals and community data accuracy.
• Build a performance scorecard for account managers and providers to track improvement goals.
• Lead executive-level business reviews to demonstrate value to providers.

Qualifications

• Bachelor's degree from an accredited institution.
• 10+ years in sales or strategic account management with a focus on revenue growth and customer retention.
• 5+ years of leadership experience in sales or account management, managing teams and performance.
• Experience managing complex relationships with C-suite and senior executives.
• Strong analytical skills with the ability to translate data into actionable strategies.
• Proven ability to improve customer satisfaction metrics like NPS.
• Exceptional communication and negotiation skills.

Benefits

• 401(k) plus match
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.