Vice President Sales Operations

Marcus And Millichap; New York (NY); On-site; USD 200,000 - 240,000; Full time

Job summary

Ein führendes Unternehmen im Bereich der gewerblichen Immobilien sucht einen Vice President of Sales Operations, um den Vertrieb zu optimieren und das Wachstum zu fördern. Diese Schlüsselrolle erfordert eine Kombination aus strategischem Denken, exzellentem Projektmanagement und finanzieller Expertise. Der ideale Kandidat bringt umfangreiche Erfahrung in der Betriebsführung mit und hat nachweislich Erfolge in der Leitung von cross-funktionalen Teams erzielt. In dieser Position haben Sie die Möglichkeit, bedeutende Veränderungen zu bewirken und die Effizienz der Vertriebsoperationen zu steigern. Wenn Sie motiviert sind, in einem dynamischen Umfeld zu arbeiten und einen echten Einfluss auf die Unternehmensstrategie zu haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 10-15 Jahre Erfahrung in der Betriebsführung mit Schwerpunkt auf Vertriebsoperationen.
• Starke analytische Fähigkeiten und finanzielles Verständnis sind erforderlich.

Responsibilities

• Leitung der Kommunikation zwischen COO und anderen Abteilungen zur strategischen Ausrichtung.
• Entwicklung von Vertriebszielen und KPIs in Zusammenarbeit mit Führungskräften.

Skills

Leitung von cross-funktionalen Teams

Finanzielle Analyse

Projektmanagement

Verhandlungsführung

Kommunikationsfähigkeiten

Education

Bachelor in Betriebswirtschaft

MBA oder höher

Tools

Microsoft Office Suite

CRM-Systeme

Job description

Marcus & Millichap, the nation’s leader in commercial real estate investment sales, is seeking a Vice President of Sales Operations.

The Vice President of Sales Operations is responsible for driving sales operational excellence across the organization by optimizing strategies, systems, and processes to fuel revenue growth and improve operational efficiency. This leader will oversee key business operations and field sales recruiters, streamline workflows, and implement systems that boost productivity and profitability. Combining cross-functional leadership with expert project management and robust financial acumen, the role ensures the effective execution of strategic initiatives, resource optimization, and continuous improvement. The ideal candidate will have a proven history of operational excellence and a relentless focus on achieving results that align with organizational priorities.

The anticipated salary range for candidates working in Manhattan, NY, is $200,000 - $240,000 annually plus bonus. The final salary offered will depend on factors such as experience and education. Marcus & Millichap is a multi-state employer, and this salary range may not apply to positions in other states.

This is a 100% on-site role in our Manhattan office.

Job Responsibilities:

1. Serve as the primary liaison between the COO’s office, operations, and other departments, ensuring seamless communication and alignment on strategic initiatives and cross-functional projects.
2. Collaborate with C-suite executives, department heads, and internal and external partners to define sales objectives, KPIs, and strategic initiatives.
3. Lead cross-functional initiatives to improve sales productivity, performance, and client satisfaction.
4. Manage and mentor a distributed field operations and sales recruitment team, fostering a culture of accountability, innovation, and high performance.
5. Plan, execute, and deliver high-impact projects across departments, ensuring alignment with business objectives and timely completion.
6. Identify and mitigate risks, resolve project roadblocks, and manage stakeholder expectations throughout project lifecycles.
7. Provide detailed reporting and actionable insights to inform strategic decisions.
8. Establish governance frameworks, timelines, budgets, and reporting mechanisms for project success.
9. Partner with finance and leadership on budget planning and resource allocation, ensuring cost control and budget alignment.
10. Design and manage territory alignment and revenue budget processes.
11. Create reporting dashboards to monitor performance, transaction volume, pipeline health, and forecast accuracy.
12. Develop and oversee sales incentive programs to motivate desired behaviors and results.
13. Implement KPIs and monitor operational performance to track progress toward benchmarks and ROI targets.
14. Serve as the primary business partner for the CRM system, ensuring strategic and accurate data use across the organization.
15. Perform additional duties as assigned.

Desired Skills & Experience:

• Bachelor’s degree in business administration, finance, or related field; MBA or advanced degree preferred.
• 10–15 years of progressive leadership in operations, with strong background in sales operations, business transformation, or enterprise process management.
• Proven success leading cross-functional teams, managing complex projects, and driving operational excellence at scale.
• Strong financial acumen and analytical skills are essential.
• Excellent business judgment, decision-making, negotiation, and influencing skills.
• Exceptional interpersonal skills and ability to build trust within large, matrixed organizations and with external partners.
• Ability to handle confidential information with discretion.
• Excellent communication skills, both oral and written, with the ability to create clear memos and presentations.
• Strong sense of urgency, commitment to quality, and follow-through.
• Self-motivated with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office suite and other relevant technologies.
• Experience in financial services or commercial real estate is highly desirable.

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Our mission is to help our clients create and preserve wealth through top-tier real estate investment services.

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage with nearly 1,700 professionals across 80+ offices in the US and Canada. In 2024, the firm closed 7,836 transactions valued at approximately $49 billion.

The firm’s competitive advantage includes specialized property marketing, extensive research, a culture of information sharing, and advanced technology matching buyers and sellers.

Marcus & Millichap is an equal opportunity employer, committed to diversity and nondiscrimination in employment practices, in accordance with applicable laws.