Vice President, Revenue Cycle Technology Operations

Ladders; United States; Remote; USD 160,000 - 200,000; Full time

Benefits offered by this job

Executive support for innovation

Professional development opportunities

Culture of continuous improvement

Job summary

Ladders is seeking a Vice President, Revenue Cycle Technology Operations to guide the vision, governance, and execution of technology operations supporting revenue cycle performance and scale. This remote executive role partners across business, technology, and vendor stakeholders to turn strategy into scalable capabilities, with measurable results.

The leader will drive portfolio prioritization, workflow redesign, and accountability across teams to strengthen productivity and operational

Qualifications

• Bachelor's degree in business, healthcare administration, information systems, engineering, or related field required; advanced degree preferred.
• 12+ years of leadership experience in healthcare revenue cycle management or technology-enabled services, including 5+ years at a senior director or VP level.
• Proven success in leading enterprise technology operations and operational change with measurable business outcomes.
• Strong understanding of healthcare revenue cycle operations, including claims and reimbursement workflows.
• Experience in financial management, including business-case development and KPI design.

Responsibilities

• Define the enterprise vision and multi-year roadmap for technology operations aligned with growth strategies.
• Own the portfolio for operations technology and global operations initiatives, ensuring proper governance and funding.
• Set decision rights and accountability across multiple organizational functions and vendor partners.
• Translate business strategy into operational capabilities, addressing high-value opportunities and risks.
• Lead workflow redesign efforts to ensure processes are scalable and controlled.
• Establish and report on portfolio-level goals for productivity and vendor performance.
• Develop and hold the Technology Operations leadership teams accountable for execution.

Skills

Leadership experience

Healthcare revenue cycle knowledge

Vendor stakeholder management

Strategic planning

Governance and portfolio management

Education

Bachelor's degree in business/healthcare IT/related field

Advanced degree preferred

Job description

For our client, we are seeking a Vice President, Revenue Cycle Technology Operations to join the team of a leader in the Healthcare space.

This executive role will guide the vision, governance, and execution of technology operations that support revenue cycle performance and broader operational scale. The position will partner across business, technology, and vendor stakeholders to turn strategy into scalable capabilities, improved controls, and measurable results. The leader will also drive portfolio prioritization, workflow redesign, and accountability across teams to strengthen productivity and operational excellence.

Location: Remote

Compensation: $160,000 – $200,000 annually

Responsibilities

• Define the enterprise vision and multi-year roadmap for technology operations aligned with growth strategies.
• Own the portfolio for operations technology and global operations initiatives, ensuring proper governance and funding.
• Set decision rights and accountability across multiple organizational functions and vendor partners.
• Translate business strategy into operational capabilities, addressing high-value opportunities and risks.
• Lead workflow redesign efforts to ensure processes are scalable and controlled.
• Establish and report on portfolio-level goals for productivity and vendor performance.
• Develop and hold the Technology Operations leadership teams accountable for execution.

Qualifications

• Bachelor's degree in business, healthcare administration, information systems, engineering, or a related field required; advanced degree preferred.
• 12+ years of leadership experience in healthcare revenue cycle management or technology-enabled services, including 5+ years at a senior director or VP level.
• Proven success in leading enterprise technology operations and operational change with measurable business outcomes.
• Strong understanding of healthcare revenue cycle operations, including claims and reimbursement workflows.
• Experience in financial management, including business-case development and KPI design.

Benefits

• Collaborative environment with strong executive support for innovation and change.
• Opportunities for professional development and advancement within the organization.
• Engagement in a culture focused on continuous improvement and operational excellence.

Our client is an equal opportunity employer.