Vice President, Revenue Cycle Technology Operations

EnableComp LLC; Franklin (TN); On-site; USD 210,000 - 260,000; Full time

Job summary

EnableComp LLC is seeking a Vice President, Revenue Cycle Technology Operations to lead enterprise technology operations, drive scalable performance, and align tech delivery with client commitments across revenue cycle services.

The VP will guide the technology operations vision, governance, and value realization, while coordinating with Operations, Technology, Product, Data, and external partners to ensure reliable, cost-effective results and strategic execution.

Responsibilities

• Define and lead the enterprise vision, multi-year roadmap, and operating model for technology operations in alignment with growth strategy and priorities.
• Own the portfolio of Operations technology, automation, workflow-transformation, and global-operations initiatives with business-case development and governance.
• Establish decision rights and ways of working across cross-functional teams and partners.
• Translate business strategy into enterprise capability and delivery requirements addressing opportunities and risks.
• Sponsor workflow redesign and standardization across onshore and global teams for scalable processes.
• Set portfolio KPIs for productivity, quality, cost-to-serve, cycle time, and vendor performance; report to executive leadership.
• Lead Technology Operations leadership teams and delegate adoption, production, inventory coordination, and performance management.
• Partner with cross-functional leaders to align operational needs with platform architecture and data availability.
• Maintain executive governance, operational continuity, and regulatory oversight.

Job description

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM ™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterativeintelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years.

POSITION SUMMARY

The Vice President, Revenue Cycle Technology Operations leads the enterprise functions responsible for translating EnableComp's technology strategy into scalable, reliable, and measurable operational performance across revenue cycle service lines. Reporting to the Executive Vice President, Operations, this role owns the Technology Operations vision, investment portfolio, governance, and value-realization framework while setting the strategic direction, operating expectations, and performance framework for work delivered through EnableComp's global vendor partners. Serving as an executive bridge among Operations, Technology, Product, Data, Implementation, and external delivery partners, the VP aligns technology enablement, workflow design, capacity strategy, and partner performance with business growth and client commitments. The VP leads through internal leaders and designated vendor leadership, establishes decision rights and accountability, allocates resources, resolves cross-functional tradeoffs, and remains accountable for productivity, quality, cost, scalability, risk, employee experience, and client outcomes across the combined portfolio.

THE JOB RESPONSIBILITIES INCLUDE

• Define and lead the enterprise vision, multi-year roadmap, and operating model for technology operations in alignment with EnableComp's growth strategy, client commitments, and Operations priorities.
• Own the portfolio of Operations technology, automation, workflow-transformation, and global-operations initiatives, including business-case development, prioritization, sequencing, funding recommendations, and executive governance.
• Establish decision rights, accountability, and ways of working across Operations, Technology, Product, Data, Implementation, Finance, Information Security, Compliance, and global vendor partners.
• Translate business strategy and service-line needs into enterprise capability, capacity, and delivery requirements, ensuring technology and global-operations plans address the highest-value opportunities and risks.
• Sponsor workflow redesign and standardization across onshore and global operations teams before and alongside technology deployment, ensuring processes are scalable, controlled, and consistently executed.
• Set portfolio-level goals and KPIs for productivity, quality, cost-to-serve, cycle time, utilization, vendor performance, client outcomes, and return on investment; report results and recommendations to executive leadership.
• Lead, develop, and hold accountable the Technology Operations leadership teams, including the Senior Directors, Revenue Cycle Technology Adoption..
• Set strategic direction while delegating day-to-day technology adoption, global production, inventory coordination, vendor-team support, and performance-management execution to the respective Senior Directors.
• Partner with Technology, Product, and Data leaders to align operational and global-delivery requirements with platform architecture, product roadmaps, integration capacity, data availability, and delivery constraints.
• Maintain executive oversight of governance, operational continuity, regulatory