Vice President of Operations – Senior Living

Spring Oak Senior Living; Wall (SD); On-site; USD 200,000 - 225,000; Full time

Benefits offered by this job

Health benefits

Dental and vision insurance

Paid time off

Relocation support

Performance-based bonus

Job summary

Spring Oak Senior Living is seeking a seasoned Vice President of Operations to steer performance across 16 senior living communities. The role combines hands-on leadership with strategic planning to improve occupancy, financial results, resident experience, and culture.

You will partner with owners and the executive team to drive growth and develop community leaders. Ideal candidates will have deep senior living operations experience, strong financial acumen, and a collaborative, decisive

Qualifications

• Senior leadership with regional or multi-site responsibility.
• Experience reviewing P&L with local teams and turning results into actions.
• Proven budgeting and staffing model development expertise.
• Strong regulatory, quality and risk management in senior living.
• Ability to build accountable, high-performance leadership cultures.
• Willingness to travel across portfolio regularly.

Responsibilities

• Lead Executive Directors and leadership teams across a multi-state portfolio.
• Drive occupancy, revenue, NOI, expenses, and care quality with accountability.
• Regularly visit communities to assess performance and opportunities.
• Review budgets, variances, and develop actionable improvement plans.
• Oversee annual operating and staffing budgets and labor targets.
• Collaborate with HR, clinical, finance to support growth initiatives.
• Develop leaders through coaching, feedback, and accountability.
• Ensure regulatory readiness and high service standards.

Skills

Regional leadership

Multi-site ops

P&L review

Budgeting

Staffing models

Regulatory compliance

Team development

Travel willingness

Education

Bachelor's degree preferred

Job description

Vice President of Operations – Senior Living

Spring Oak Senior Living is seeking an experienced Vice President of Operations to lead operational performance across our growing multi-state portfolio of 16 senior living communities.

This is a highly visible, hands-on leadership role with responsibility for developing strong community leaders and driving results across operations, occupancy, financial performance, resident experience, quality, and team culture.

At Spring Oak, we believe strong results start with strong people and strong leadership. We are a family-owned company with a close-knit, entrepreneurial culture. We are not a highly corporate organization, and we do not want to become one. We value leaders who are accessible, supportive, decisive, accountable, and genuinely passionate about the work they do and the people they lead.

We are looking for an experienced senior living or long-term care operator who can build trust with teams while setting high expectations and driving results. The right person knows how to get into a community, understand what is really happening, develop a plan, rally the team around it, and follow through.

This position will work closely with ownership and the Executive Team and will have significant influence over how Spring Oak operates, develops its leaders, and continues to grow.

KEY RESPONSIBILITIES

• Lead, coach, and support Executive Directors and community leadership teams across a growing multi-state senior living portfolio.
• Build strong, engaged leadership teams and foster a positive, supportive culture with clear expectations and accountability.
• Drive performance across occupancy and census growth, revenue, NOI, expenses, labor, resident and family satisfaction, quality, and overall community operations.
• Maintain a strong understanding of each community's performance, challenges, leadership needs, and opportunities through regular community visits and meaningful engagement with local teams.
• Partner directly with Executive Directors to review P&Ls, understand budget variances, identify opportunities, and develop actionable plans to improve financial and operational performance.
• Lead and support annual community operating and staffing budgets, including staffing models, labor targets, scheduling assumptions, and appropriate staffing levels based on census and operational needs.
• Monitor labor costs, overtime, agency utilization, revenue, expenses, NOI, and other key metrics while maintaining quality and service standards.
• Partner with sales and marketing leadership to strengthen occupancy, referral development, sales execution, and local market performance.
• Work closely with clinical leadership to support high-quality resident care, resident safety, regulatory readiness, compliance, and strong service standards.
• Identify underperforming communities and operational challenges early and work directly with local leadership to develop practical turnaround and performance improvement plans.
• Develop Executive Directors and other leaders through coaching, feedback, recognition, clear expectations, and consistent follow-through.
• Partner across HR, clinical, sales, finance, and other functions to strengthen recruitment and retention, improve operations, and support company-wide initiatives, acquisitions, integrations, and growth.

QUALIFICATIONS

• 7+ years of senior living, assisted living, skilled nursing, or long-term care operations experience, including significant regional or multi-site leadership responsibility.
• Experience as a Regional Director of Operations, Regional Vice President, Vice President of Operations, or in a comparable senior multi-site operations leadership role.
• Experience overseeing assisted living, memory care, skilled nursing (SNF), nursing home, and/or long-term care operations.
• Demonstrated success leading, developing, and holding Executive Directors, Administrators, and community leadership teams accountable.
• Strong financial and operational acumen, with hands-on experience reviewing community P&Ls with local leadership and translating financial results into operational action plans.
• Experience developing annual operating budgets and staffing budgets/models and managing labor, productivity, overtime, agency utilization, revenue, expenses, budget variances, and NOI.
• Track record of improving community performance and successfully addressing underperforming communities or complex operational challenges.
• Strong understanding of regulatory compliance, resident care, quality assurance, and risk management within senior living or long-term care.
• Demonstrated ability to build positive team cultures while maintaining high standards and accountability.
• Strong business judgment with a practical, solutions-oriented approach to operations.
• Ability and willingness to travel regularly throughout the portfolio.
• Bachelor's degree preferred.

COMPENSATION AND BENEFITS

• Salary range: $200,000–$225,000, based on experience
• Performance-based annual bonus
• Comprehensive employer-sponsored health benefits valued at approximately $50,000 annually
• Dental and vision insurance
• Paid time off

TRAVEL AND WORK LOCATION

This position is based out of our corporate office in Wall, New Jersey.

Regular travel to Spring Oak communities is required, including communities throughout New Jersey, Virginia, South Carolina, Tennessee, and additional markets as the company grows. Out-of-state travel is generally expected approximately twice per month, with additional travel as needed based on the needs of our communities and teams.

Relocation may be considered for the right candidate.