Vice President of Operations

TPG Hotels and Resorts

Cranston (RI)

On-site

USD 150,000 - 210,000

Full time

14 days+

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Benefits offered by this job

Health, Dental and Vision Insurance

Disability Insurance

Supplemental Life Insurance

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan with Profit Sh

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Hotel discounts

Job summary

TPG Hotels and Resorts is seeking a VP of Operations to lead a portfolio of hotels. You will oversee daily operations, develop and implement policies, and drive performance across the group. You will travel extensively and represent the company with integrity and professionalism.

This senior role requires strategic leadership, financial acumen, and strong stakeholder management to grow profitability and guest satisfaction across properties.

Qualifications

Bachelor’s degree required; master’s degree preferred.
4–10 years related experience and/or training.
Strong business acumen and understanding of hotel management principles.
Excellent interpersonal, presentation and public speaking skills.
Ability to lead and develop a strong workforce.
Ability to travel extensively.
Proficient in Microsoft Office products.

Responsibilities

Provide day-to-day leadership and management of the hotel portfolio.
Drive sales, profitability, cash flow and business goals.
Exhibit strong communication and public speaking skills; represent the company publicly.

Skills

Strategic leadership

Budgeting & forecasting

Hotel operations management

Sales strategy

Staff development

Communication skills

Cross-functional collaboration

Public speaking

Travel flexibility

Education

Bachelor’s degree

Master’s degree

Tools

MS Office

Job description

TPG is looking for a VP of Operations to lead multiple hotels in our portfolio!

Job Overview

The Vice President of Operations oversees a unique portfolio of hotels. Serves as a key member of the operations management team and establishes policies that promote company culture and vision through its operations. By setting comprehensive goals for performance and growth, the VP of Operations leads employees and encourages maximum performance and dedication. This role is a high-visibility position, requiring strong communication skills and the responsibility of being called upon to positively represent the organization in the community and in the media. This position also requries extensive travel. The VP of Operations must maintain the highest level of integrity and lead by example in all areas.

What You’ll Be Doing

Provide day-to-day leadership and management.
Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
Excellent interpersonal, presentation and public speaking skills, both practiced and impromptu
Dedication to building and growing a strong and stable workforce.
Ability to present the company and its portfolio of hotels publicly, comfortably and energetically.
Outstanding organizational and leadership abilities, including the ability to recognize and cultivate rising talent.
High-level understanding of all business functions such as IT, HR, Finance, Marketing, etc.
Aptitude in sound decision-making and problem-solving in pressure situations
Collaborate with the leadership team to develop and implement plans for the operational infrastructure of systems, policies, processes, and staff

What you bring: (Skills and Abilities)

Bachelor’s degree required; master’s degree preferred; and four to ten years related experience and/or training; or equivalent combination of education and experience.
Strong business acumen: this includes knowledge about how businesses work business trends and the implications to their business strong competitive knowledge and how strategies and tactics work in the marketplace.
Strong understanding of hotel management principles and practices.
Strong sales skills with ability to develop, follow and modify sales strategy.
Ability to apply analytical strategic and tactical thinking to the planning process and have demonstrated the ability to work collaboratively with other operational departments yielding desired results.
Possess knowledge of budgeting along with the ability to compile facts/figures and analyze information that involves data manipulation or interpretation to arrive at logical conclusions.
Ability to anticipate and identify issues and exercise initiative to investigate interpret and weigh alternatives to reach logical conclusions and make sound business decisions.
Extensive knowledge of economic concepts such as supply & demand.
Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written.
Ability to establish courses of action for self to accomplish specific goals.
Ability to improve efficiency of existing processes to work well under pressure and maintain confidentiality.
Ability to establish work standards and expectations for self and others. Appropriately assign/delegate work and authority to others in the accomplishment of goals. Keep goals and objectives in sight at all times monitor progress toward goals and works to overcome barriers and obstacles. Provide coaching, advice and assistance as required, e.g. help subordinates overcome obstacles and deal with problems. Appropriately assess contributions and performance of team members; provide appropriate recognition and deal with problems as they arise.
Ability to meet the demands of the work schedule; will require the ability to work outside of regular business hours.
Proficient in Microsoft Office products including Word Excel Outlook and PowerPoint.