Vice President, Global Collateral Client Services

BNY Mellon; Town of Florida (NY); On-site; USD 68,000 - 153,000; Full time

Job summary

BNY Mellon is seeking a Vice President, Client Service Manager to join the Global Collateral team in New York or Lake Mary. The role focuses on delivering high-quality client service, resolving complex issues, and coordinating across teams to support clients with Global Collateral Management.

Qualified candidates will have a Bachelor's degree and 7–10 years of experience, with familiarity in AccessEdge and Nexen systems.

Qualifications

• Bachelor's degree or the equivalent combination of education and experience is required.
• 7–10 years of total work experience preferred in Global Collateral Management.
• Experience in an operational area and/or client services using the AccessEdge and Nexen systems.

Responsibilities

• Work with external clients to resolve complex day-to-day issues related to Global Collateral Management.
• Engage with team members to support clients on complex operational and technical issues and ensure requests are executed.
• Apply advanced problem-solving skills and sound judgment to analyze information.

Skills

Client service

Communication

Problem solving

Team collaboration

Education

Bachelor's degree

Tools

AccessEdge

Nexen

Job description

BNY Mellon is seeking a Vice President, Client Service Manager to join the Global Collateral team in New York or Lake Mary. The role focuses on delivering high-quality client service, resolving complex issues, and coordinating across teams to support clients with Global Collateral Management.

Qualified candidates will have a Bachelor's degree and 7–10 years of experience, with familiarity in AccessEdge and Nexen systems.