Vice President, Community Impact & Outreach

JPMorgan Chase & Co.; San Rafael (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. in California seeks a Vice President, Community Manager (Consumer Bank) to lead the community strategy for a defined area, delivering measurable outcomes and a strong client experience.

You will be a visible leader and trusted partner, building relationships with nonprofits, local leaders, and businesses, and coordinating across Chase teams to expand access to resources and solutions that help people feel welcomed and understood.

Qualifications

• Proven leadership experience with the ability to influence across the firm and in the community.
• Strong event coordination, project management, and organizational skills.
• Ability to build authentic relationships with clients, partners, and community contacts.
• Executive presence and strong presentation skills in both small and large group settings; with delivery in virtual, in-person and hybrid formats.
• Self-starter with a proactive approach, excellent time management, and a passion for making a difference.
• Strategic, analytical, and independent problem‑solving skills.
• Demonstrated ability to discover needs and connect clients and business owners to the right resources.

Responsibilities

• Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
• Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly to understand needs, plan joint activities, and measure progress toward shared goals.
• Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
• Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
• Plan and manage a community engagement calendar with events and workshop formats to keep engagement strong and drive impact.
• Lead (or co-lead) financial health workshops and events, connecting people to Chase experts and solutions.
• Manage events from start to finish—promotion, registration, logistics, event‑day execution, and follow‑up.
• Collaborate across One Chase and One JPMorganChase to align goals, coordinate resources, and maximize local impact.
• Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
• Adhere to budget, risk, and compliance requirements using approved tools and procedures.

Skills

Leadership

Event coordination

Relationship building

Executive presence

Self-starter

Strategic thinking

Needs discovery

Job description

JPMorgan Chase & Co. in California seeks a Vice President, Community Manager (Consumer Bank) to lead the community strategy for a defined area, delivering measurable outcomes and a strong client experience.

You will be a visible leader and trusted partner, building relationships with nonprofits, local leaders, and businesses, and coordinating across Chase teams to expand access to resources and solutions that help people feel welcomed and understood.