VP, Community Strategy & Financial Inclusion Leader

JPMorgan Chase & Co.; Lakeland (FL); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Vice President, Community Manager (Consumer Bank) to lead the community strategy for a specific area in Lakeland, FL. You will drive financial inclusion, build partnerships with nonprofits and local leaders, and coordinate education initiatives to improve client experiences and outcomes.

You will collaborate across Chase and JPMorganChase, lead outreach programs, and ensure outcomes align with firm priorities while modeling our values in every interaction.

Qualifications

• Proven leadership experience across the firm and in the community.
• Strong event coordination, project management, and organizational skills.
• Ability to build authentic relationships with clients, partners, and community contacts.

Responsibilities

• Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
• Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly to understand needs, plan joint activities, and measure progress toward shared goals.
• Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives.
• Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education.
• Plan and manage a community engagement calendar with events and formats to drive impact.
• Lead (or co-lead) financial health workshops and events, connecting people to Chase experts and solutions.
• Manage events from start to finish—promotion, registration, logistics, execution, and follow-up.
• Collaborate across One Chase and One JPMorganChase to align goals and maximize local impact.
• Gather feedback and share results with local and national partners to improve programs.
• Adhere to budget, risk, and compliance requirements by using approved tools and standards.
• Champion culture and inclusion by modeling teamwork and supporting colleague development.

Skills

Leadership experience

Event coordination

Building relationships

Executive presence

Self-starter

Strategic/analytical

Needs discovery

Job description

JPMorgan Chase & Co. seeks a Vice President, Community Manager (Consumer Bank) to lead the community strategy for a specific area in Lakeland, FL. You will drive financial inclusion, build partnerships with nonprofits and local leaders, and coordinate education initiatives to improve client experiences and outcomes.

You will collaborate across Chase and JPMorganChase, lead outreach programs, and ensure outcomes align with firm priorities while modeling our values in every interaction.