Vibrant Casual Dining Host — Fast-Paced Guest Experience

PENN Entertainment, Inc.; Council Bluffs (IA); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment, Inc. is looking for a friendly, energetic team member to join our hospitality staff in Council Bluffs. You will greet and seat guests, manage reservations and special requests, and answer questions about menu items and promotions.

You will support servers and bussers to ensure smooth service and guest satisfaction. The position requires clear communication, a positive attitude, and the ability to thrive in a fast-paced setting while delivering exceptional guest experiences.

Qualifications

• Excellent guest service skills with a friendly, positive attitude.
• Able to communicate effectively with guests, team members, and leaders.
• Capable of working at a fast pace with a sense of urgency.

Responsibilities

• Greet and seat guests following established guidelines.
• Answer phone and coordinate reservations, special requests, and messages.
• Direct guests to appropriate staff for assistance.
• Explain menu items, pricing, specials and promotions.
• Assist servers and bussers as needed.

Skills

Guest service

Outgoing personality

Communication

Fast-paced

Job description

PENN Entertainment, Inc. is looking for a friendly, energetic team member to join our hospitality staff in Council Bluffs. You will greet and seat guests, manage reservations and special requests, and answer questions about menu items and promotions.

You will support servers and bussers to ensure smooth service and guest satisfaction. The position requires clear communication, a positive attitude, and the ability to thrive in a fast-paced setting while delivering exceptional guest experiences.