Veterinary Technician Supervisor — Sign-On Bonus Eligible

PetVet Care Centers; Windsor (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus up to $1,000

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

Job summary

PetVet Care Centers' New England Veterinary Center & Cancer Center in Windsor, Connecticut is seeking an experienced Veterinary Technician Supervisor to lead our team and ensure premier patient care. The ideal candidate will mentor technicians, coordinate daily operations, and collaborate with clinicians and hospital leadership to uphold a Culture of Care across a fast-paced specialty and ER environment.

This role offers a sign-on bonus up to $1,000 based on experience and a supportive,

Qualifications

• Licensed/Certified Veterinary Technician preferred.
• Minimum of 2 years' ER or Specialty medicine experience.
• Previous supervisory or mentoring experience needed.
• Advanced knowledge of emergency nursing, anesthesia, patient monitoring, and critical care preferred.
• Ability to remain calm and organized in a fast-paced environment.
• Excellent communication, leadership, and problem-solving skills.
• Strong commitment to patient advocacy, teamwork, and continued learning.

Responsibilities

• Provide daily leadership and support to veterinary technicians and assistants across multiple shifts.
• Promote a culture of teamwork, accountability, professionalism, and compassion.
• Mentor team members through coaching, education, and hands-on support.
• Assist with onboarding, training, and competency development of new employees.
• Participate in performance feedback and help identify opportunities for team growth.
• Support technicians in providing exceptional care for critical, hospitalized, and specialty patients.
• Ensure appropriate technician workflow during high-volume emergency periods.
• Assist with prioritizing patient care needs and maintaining efficient patient flow.
• Promote excellence in anesthesia monitoring, emergency procedures, medication administration, nursing care, and patient comfort.
• Collaborate closely with veterinarians, managers, and leadership to improve hospital efficiency and patient outcomes.
• Monitor compliance with medical protocols, safety procedures, and quality standards.
• Assist with maintaining appropriate staffing levels and shift coverage.
• Help identify workflow challenges and implement solutions.
• Ensure treatment areas, equipment, and supplies are maintained and ready for patient care.
• Promote accurate medical record documentation and adherence to hospital policies.
• Encourage strong communication between technicians, doctors, reception teams, and clients.
• Support technicians in providing compassionate updates and education to pet owners.
• Help create a consistent, positive client experience during stressful emergency situations.
• Serve as a resource and role model for professional communication and bedside manner.

Skills

Licensed Vet Tech

ER/oncology experience

Leadership experience

Mentoring

Communication skills

Calm under pressure

Team player

Job description

PetVet Care Centers' New England Veterinary Center & Cancer Center in Windsor, Connecticut is seeking an experienced Veterinary Technician Supervisor to lead our team and ensure premier patient care. The ideal candidate will mentor technicians, coordinate daily operations, and collaborate with clinicians and hospital leadership to uphold a Culture of Care across a fast-paced specialty and ER environment.

This role offers a sign-on bonus up to $1,000 based on experience and a supportive,