Veterinary Specialty Coordinator Lead

Friendship Hospital for Animals; Washington (District of Columbia); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

PTO & CE allowance

Life insurance

401k with match

Metro discounts

Pet care discounts

Uniform allowance

Access to advanced tools

Job summary

Friendship Hospital for Animals in Washington, DC seeks a Veterinary Specialty Coordinator Supervisor to standardize coordinator roles and workflows. You will mentor department coordinators across ER and specialty, promoting exceptional client service and partnering with veterinarians and hospital leadership to foster a collaborative culture.

The role emphasizes leadership, quality standards, and cross‑department collaboration, with a full‑time schedule; weekends/holidays not required.

Qualifications

• Credentialed veterinary technician or eligibility to obtain licensure in any state preferred, or a minimum of 8–10 years in a Specialty/Emergency setting with leadership experience.
• At least 5 years of experience working in two or more specialty departments.
• Demonstrated success in customer service, supervising, mentoring, and training staff in a clinical/admin capacity.

Responsibilities

• Standardize coordinator responsibilities, workflows, and expectations.
• Mentor, coach, and support departmental coordinators across ER and specialty.
• Partner with veterinarians and hospital leadership to promote excellent client service and collaboration.
• Champion best practices in emergency medicine and adhere to protocols.
• Participate in interdepartmental meetings to improve workflow and operations.
• Act as central liaison between coordinators and hospital leadership, driving improvements.

Skills

Customer service

Mentoring

Training

Leadership

Team coordination

Communication

Education

Vet tech credential

Job description

Friendship Hospital for Animals in Washington, DC seeks a Veterinary Specialty Coordinator Supervisor to standardize coordinator roles and workflows. You will mentor department coordinators across ER and specialty, promoting exceptional client service and partnering with veterinarians and hospital leadership to foster a collaborative culture.

The role emphasizes leadership, quality standards, and cross‑department collaboration, with a full‑time schedule; weekends/holidays not required.