Veterinary Specialty Coordinator Supervisor

Friendship Hospital for Animals; Washington (District of Columbia); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

PTO & CE allowance

Life insurance

401k with match

Metro discounts

Pet care discounts

Uniform allowance

Access to advanced tools

Job summary

Friendship Hospital for Animals in Washington, DC seeks a Veterinary Specialty Coordinator Supervisor to standardize coordinator roles and workflows. You will mentor department coordinators across ER and specialty, promoting exceptional client service and partnering with veterinarians and hospital leadership to foster a collaborative culture.

The role emphasizes leadership, quality standards, and cross‑department collaboration, with a full‑time schedule; weekends/holidays not required.

Qualifications

• Credentialed veterinary technician or eligibility to obtain licensure in any state preferred, or a minimum of 8–10 years in a Specialty/Emergency setting with leadership experience.
• At least 5 years of experience working in two or more specialty departments.
• Demonstrated success in customer service, supervising, mentoring, and training staff in a clinical/admin capacity.

Responsibilities

• Standardize coordinator responsibilities, workflows, and expectations.
• Mentor, coach, and support departmental coordinators across ER and specialty.
• Partner with veterinarians and hospital leadership to promote excellent client service and collaboration.
• Champion best practices in emergency medicine and adhere to protocols.
• Participate in interdepartmental meetings to improve workflow and operations.
• Act as central liaison between coordinators and hospital leadership, driving improvements.

Skills

Customer service

Mentoring

Training

Leadership

Team coordination

Communication

Education

Vet tech credential

Job description

Veterinary Specialty Coordinator Supervisor

Washington, DC

Friendship Hospital for Animals, a premier AAHA-accredited facility located in Washington, D.C., is seeking a Veterinary Specialty Coordinator Supervisor to support and grow our team of specialty coordinators. This is a unique opportunity for an individual experienced in specialty veterinary medicine who understands the value of incredible customer service. If you're eager to grow your leadership skills in a diverse, fast-paced, and collaborative environment, we’d love to connect with you. Join us in making a meaningful impact—both on customer care and team development.

About the role:

• Standardize coordinator responsibilities, workflows, and expectations.
• Mentor, coach, and support departmental coordinators across ER and specialty, fostering confidence, growth, and accountability.
• Partner closely with veterinarians and hospital leadership to promote excellent client service and a collaborative team culture.
• Champion best practices in emergency medicine, ensuring adherence to established protocols and quality standards.
• Participate in interdepartmental meetings, contributing insight to improve workflow, communication, and hospital operations.
• Serve as the central liaison between coordinators and hospital leadership, identifying opportunities for improvement and providing real-time support.

Schedule: This is a full-time position. Five 8-hour shifts but would consider 4 10-hour shifts. No weekends, or holidays!

What's in it for you?

• Competitive compensation
• Generous PTO and CE allowance
• Life insurance
• 401k with match
• Metro discounts with easy access to public transportation
• Pet care discounts and uniform allowance
• Access to advanced tools (MRI, CT, ventilator, ICU, dialysis)
• A welcoming, inclusive culture that values learning, kindness, and teamwork

Qualifications

• Credentialed veterinary technician (LVT, CVT, RVT) or eligibility to obtain licensure in any state preferred, or minimum of 8-10 years of experience in a Specialty/Emergency veterinary setting with proven leadership capabilities.
• At least 5 years of experience working in two or more specialty departments required.
• Demonstrated success in customer service, supervising, mentoring, and training staff in a clinical or administrative capacity.

We're exclusively seeking veterinary professionals who embrace a nurturing, cooperative, and ethical environment, where genuine individuals come together to share knowledge, uplift one another, grow, and do their best work – while having fun along the way.

Friendship Hospital for Animals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.