Lead Veterinary Specialty Coordinator & ER Operations

EVG Specialty Network; Washington (District of Columbia); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

PTO and CE allowance

Life insurance

401k with match

Metro discounts

Pet care discounts

Uniform allowance

Advanced clinical tools

Job summary

Friendship Hospital for Animals in Washington, DC is seeking a Veterinary Specialty Coordinator Supervisor to lead and mentor our team of specialty coordinators in a fast-paced, patient-focused environment.

You will standardize workflows, collaborate with veterinarians and hospital leadership, and champion best practices in emergency and specialty care while driving service excellence and staff development.

Qualifications

• Credentialed veterinary technician (LVT/CVT/RVT) or eligible for licensure in any state.
• 8–10 years of experience in Specialty/Emergency veterinary settings with proven leadership.
• At least 5 years of experience in two or more specialty departments.

Responsibilities

• Standardize coordinator responsibilities, workflows, and expectations.
• Mentor, coach, and support departmental coordinators across ER and specialty.
• Partner with veterinarians and hospital leadership to promote client service.
• Champion best practices in emergency medicine and protocols.
• Participate in interdepartmental meetings to improve workflow and operations.
• Serve as the central liaison between coordinators and hospital leadership.

Skills

Leadership

Customer service

Staff training

Education

Credentialed veterinary technician eligibility

Job description

Friendship Hospital for Animals in Washington, DC is seeking a Veterinary Specialty Coordinator Supervisor to lead and mentor our team of specialty coordinators in a fast-paced, patient-focused environment.

You will standardize workflows, collaborate with veterinarians and hospital leadership, and champion best practices in emergency and specialty care while driving service excellence and staff development.