Veterinary Regional Operations Manager

Innovetive Petcare; Austin (TX); Remote; USD 125,000 - 145,000; Full time

Job summary

Innovetive Petcare is seeking a Veterinary Regional Operations Manager to lead multiple veterinary hospitals. This remote role requires a dynamic leader with multi-site management experience and a passion for veterinary operations. The position offers a competitive salary, comprehensive benefits, and opportunities for career development.

Benefits

Competitive salary + annual bonus eligibility

Paid time off and paid parental leave

Comprehensive health, dental, vision, and life insurance

401(k) with company match

Robust career development and leadership training programs

Qualifications

• 3–5 years of multi-site veterinary practice management experience.
• Experience in emergency and specialty practices.
• Proven track record of P&L management and leadership coaching.

Responsibilities

• Oversee the business and operational performance of 5–15 veterinary hospitals.
• Develop and implement business strategies that drive growth.
• Analyze operational and financial reports; recommend actionable improvements.

Skills

P&L management

Business strategy

Leadership coaching

Communication

Organizational skills

Conflict-resolution

Emotional intelligence

Servant leadership mindset

Education

Bachelor’s degree

MBA or advanced degree

Tools

Veterinary practice management software

Job description

Veterinary Regional Operations Manager

Department: Operations

Employment Type: Full Time

Location: Austin, Texas

Reporting To: Erika Petrosino

Compensation: $125,000 - $145,000 / year

Description

Regional Operations Manager – Veterinary Practices (Remote | Multi-State Travel)
Join a Growing Veterinary Network at Innovetive Petcare

Innovetive Petcare is looking for a dynamic and experienced veterinary operations leader to join our team as a Regional Operations Manager (ROM). This remote leadership role is ideal for a motivated individual with multi-site veterinary management experience and a passion for supporting hospital success.

Location Flexibility:
Candidates must reside in, or be willing to relocate to, one of the following states where Innovetive Petcare operates: AL, AR, FL, GA, LA, MD, MA, MS, NY, NC, OK, PA, SC, TN, TX, VA.
Extensive travel (up to 75%) is required.

As a Regional Operations Manager, you will oversee the business and operational performance of 5–15 veterinary hospitals within your assigned region. You will serve as a strategic partner to hospital leadership, ensuring excellence in patient care, staff development, and financial outcomes.

You will be the primary liaison between our veterinary practices and the Innovetive Support Center, helping to drive operational improvements, implement corporate initiatives, and support sustainable growth across your portfolio.

Key Responsibilities

• Lead the daily operations of assigned veterinary hospitals with full P&L ownership
• Partner with hospital leaders to develop and implement business strategies that drive growth and operational efficiency
• Coach hospital teams, set performance goals, and track KPIs
• Mentor Hospital Managers and Managing DVMs; conduct annual performance reviews
• Identify and support staffing, scheduling, and labor optimization opportunities
• Analyze operational and financial reports; recommend actionable improvements
• Support new client acquisition, client retention, and service line expansion
• Manage regional recruiting efforts in collaboration with our recruiting team
• Champion Innovetive-wide initiatives and standard operating procedures
• Facilitate onboarding and training for new hospital leaders
• Build a positive, collaborative culture focused on exceptional veterinary care

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred
• 3–5 years of multi-site veterinary practice management experience, including experience in emergency and specialty practices
• Proven track record of P&L management, business strategy, and leadership coaching
• Strong communication, organizational, and conflict-resolution skills
• High emotional intelligence and a servant leadership mindset
• Ability to thrive in a fast-paced, decentralized environment
• Proficient in veterinary practice management software and operational metrics
• Willing and able to travel up to 75% regionally

Why Innovetive Petcare?

We’re a fast-growing network of best-in-class animal hospitals led by people who truly care. As part of our team, you’ll enjoy:

• Competitive salary + annual bonus eligibility
• Paid time off and paid parental leave
• Comprehensive health, dental, vision, and life insurance
• 401(k) with company match
• Robust career development and leadership training programs
• The opportunity to make a meaningful impact in the veterinary industry

Apply Today

Ready to take your veterinary leadership career to the next level? Join Innovetive Petcare and help shape the future of veterinary operations.Apply now to become a trusted partner to our hospitals and drive success across our growing network.