Veterinary Receptionist - Fontana, CA

Vetcor; Fontana (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

529 Savings Plan

Tuition Support Program

Referral Bonus Program

Health insurance (medical, dental, and

Vision

Job summary

Prestige Animal Hospital South Fontana is hiring a Veterinary Receptionist to warmly welcome clients and patients, schedule appointments, and support the front desk in a busy practice.

This full-time position emphasizes teamwork, effective communication, and compassionate client service while providing a positive, organized reception experience for every pet and owner who walks through our doors.

Qualifications

• Genuine passion for pets and veterinary care.
• Strong customer service and communication abilities.
• Positive, friendly, and professional attitude.
• Empathy for clients, patients, coworkers, and yourself.
• Excellent organization and attention to detail.

Responsibilities

• Welcome clients and patients with warmth and professionalism.
• Answer calls and assist clients with questions and appointment needs.
• Schedule appointments and maintain an organized daily workflow.
• Process payments and support front-desk transactions.
• Collaborate with the veterinary team to relay important information.

Skills

Passion for pets

Customer service

Communication skills

Team player

Empathy

Detail oriented

Job description

Who We Are

Prestige Animal Hospital South Fontana is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: $18.00 - $19.00 / hour

Schedule: Five-day work weeks, rotating Saturdays

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation, 401(k) matching & Roth Retirement Savings Plan, a 529 Savings Plan, tuition support for eligible employees, and referral bonuses help support your goals today and in the future.

Wellness & Peace of Mind: Medical, dental, and vision coverage with supplemental options for eligible full-time employees, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable pet care benefits help support your well-being both at work and beyond.

Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing education support, and uniform allowance give you opportunities to learn, grow, and be recognized for your contributions.

Lifestyle Perks You'll Appreciate: A schedule designed with work-life balance in mind, six paid holidays for eligible full-time employees, an Employee Assistance Program, and an employee discount program help make life outside the hospital a little easier.

Looking for a Veterinary Receptionist role where positivity, teamwork, and a healthy work-life balance are part of the culture? Prestige Animal Hospital South Fontana is ready to welcome you to our fantastic team.

We believe veterinary medicine is at its best when people genuinely support one another. Our team brings a positive attitude to work each day, asks for help when it's needed, offers help when someone else needs it, and understands that remarkable results come from teamwork and mutual respect.

As a Veterinary Receptionist, you'll be an important part of the experience we create for every client and patient. If you're passionate about pets, enjoy connecting with people, and know that listening to someone explain why their pet is the best one that has ever lived is all part of a great day's work, we'd love to meet you.

Why You'll Love It Here

• A positive clinic culture where teamwork and mutual respect matter
• A schedule designed to support a healthy work-life balance
• Teammates who ask for help and readily offer help to others
• A workplace where empathy for clients, coworkers, and yourself is valued
• Professional development and continuing education opportunities
• A team that believes a positive cattitude can make even the busiest days better
• Plenty of opportunities to connect with pets and the people who love them

What You'll Do

• Welcome clients and patients with warmth, empathy, and professionalism
• Answer incoming calls and help clients with questions and appointment needs
• Schedule appointments and help maintain an organized daily hospital workflow
• Check clients and patients in and out efficientlyMaintain accurate client and patient information
• Process payments and support front-desk transactions
• Listen carefully to client concerns and communicate important information to the veterinary team
• Provide compassionate support to clients throughout their pets' visits
• Collaborate with doctors, technicians, assistants, and fellow reception team members
• Maintain a welcoming, organized, and professional reception area
• Help create an exceptional experience for every pet and person who walks through our doors

What You'll Bring

• A genuine passion for pets and veterinary care
• Strong communication and customer service skills
• Positive, friendly, and professional attitude
• Empathy for clients, patients, coworkers, and yourself
• A willingness to ask for help and offer help to othersStrong organization and attention to detail
• The ability to stay positive and supportive in a busy veterinary environment
• A collaborative, team-focused mindset
• A commitment to treating teammates and clients with mutual respect
• A willingness to listen when clients explain exactly why their pet is the best one that has ever lived

The Extras You'll Actually Feel

• A clinic culture built around positivity and support
• A schedule that recognizes the importance of life outside the hospital
• Coworkers who believe challenges are easier when you tackle them together
• A workplace where asking for help is encouraged
• Opportunities to continue learning and developing professionally
• Meaningful relationships with clients and their pets
• A team that understands remarkable results come from teamwork and mutual respect

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Prestige Animal Hospital South Fontana and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver solutions.