Veterinary Receptionist - West Lafayette, IN

Blair Animal Clinic; West Lafayette (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

Flexible Spending Account

529 Savings Plan

Tuition Support Program

Referral Bonuses

Health insurance (medical, dental, and

vision

Sick Time / Paid Time Off

Parental leave

Pet care benefits

Employee discounts

Lunch Breaks & Predictable scheduling

Job summary

Blair Animal Clinic is hiring a Veterinary Receptionist to join our team in West Lafayette, IN. This full-time Client Care Specialist greets clients, schedules appointments, and manages client accounts to ensure a smooth, caring experience for pets and their owners.

Responsibilities include admitting/discharging patients, maintaining records, and providing outstanding client education. We offer substantial benefits and a supportive, team-focused environment designed for growth.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Strong organizational skills and attention to detail.
• Calm and professional demeanor in a fast-paced client service environment.
• Willingness to learn and grow in veterinary client care.

Responsibilities

• Serve as the initial touchpoint for clients in person and on the phone.
• Schedule appointments and manage client accounts.
• Assist with admitting and discharging patients and maintaining client records.
• Provide exceptional client education and service.
• Collaborate with team to ensure a seamless client experience.

Skills

Excellent communication

Client-facing collaboration

Time management

Multitasking

Initiative

Independence

Calm under pressure

Willingness to learn

Passion for veterinary medicine

Job description

Who we are

Blair Animal Clinic is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary ReceptionistStatus: Full-timeSalary: Competitive compensation based on experience and skill setSchedule: 4 x 10-hour shifts, Tusday - Friday

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, tuition support, and referral bonuses help support your goals today and in the future.

Wellness & Peace of Mind: Medical, dental, and vision coverage, supplemental insurance, Sick Time / Paid Time Off, parental leave, and valuable pet care benefits help support your well-being both at work and beyond.

Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing education support, uniform allowance or logo clothing, mentorship, and cross-training opportunities help you continue building your career.

Lifestyle Perks You'll Appreciate: Predictable scheduling, real lunch breaks, six paid holidays, an Employee Assistance Program, employee discounts, and opportunities to serve the community through local rescue partnerships.

Are you looking for a practice that prides itself on providing outstanding patient care and exceptional client service? Do you enjoy a work-life balance that includes those previously elusive things like predictable schedules and actual lunch breaks? If so, Blair Animal Clinic would love to hear from you!

Blair Animal Clinic is looking to add a Full-Time Client Care Specialist to our team! Our Client Care Specialists - our title for our amazing veterinary receptionists - serve as the initial touchpoint for clients, assisting with inquiries both in person and over the phone.

Responsibilities include scheduling appointments, managing client accounts, admitting and discharging patients, and ensuring a seamless client experience. In this role, you'll provide personalized and dedicated care to both pets and their owners, fostering strong relationships and a welcoming environment.

Why You'll Love It Here

• A meaningful career in a fun but professional, team-oriented atmosphere
• A workplace that values both personal and professional growth
• Predictable scheduling and actual lunch breaks
• Mentorship and support to help you grow your career
• Opportunities for advancement
• Cross-training and continuing education opportunities
• Flexible scheduling to support a proper work-life balance
• Opportunities to serve the community through partnerships with local rescues

What You'll Do

• Serve as the initial touchpoint for clients in person and over the phone
• Assist clients with questions and provide exceptional client education and service
• Schedule appointments and help maintain an organized daily workflow
• Manage client accounts accurately and professionally
• Admit and discharge patients
• Provide personalized and dedicated care to pets and their owners
• Build strong relationships with clients and help create a welcoming environment
• Collaborate with teammates to ensure a seamless client experience
• Use strong organizational and time-management skills to prioritize competing responsibilities
• Work independently when needed while supporting the larger hospital team

What You'll Bring

• Exceptional communication skills
• The ability to provide top-notch client education and service
• A strong sense of collaboration and emotional intelligence
• Effective time-management and organizational skills
• The ability to take initiative, multitask, and prioritize
• The ability to work independently when needed
• A calm disposition in a busy and dynamic client service environment
• A willingness to keep learning and growing professionally
• A fiery passion for veterinary medicine

The Extras You'll Actually Feel

• Mentorship and support as you grow your career
• Opportunities for advancement
• Flexible scheduling to support a healthy work-life balance
• Cross-training and continuing education opportunities
• Real lunch breaks built into the workday
• The opportunity to serve your community through partnerships with local rescues
• A team-oriented environment where your contributions make a difference for pets and their owners

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance and/or logo clothing

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Blair Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.