Veterinary Client Care Specialist

Blairanimalclinic; West Lafayette (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Paid time off

401(k) matching

Tuition support

Flexible Spending Account

Pet care benefits

Employee discounts

Lunch breaks

Continuing education

Job summary

Blair Animal Clinic in West Lafayette, IN is seeking a full-time Veterinary Receptionist to be the friendly first contact for clients and patients. You’ll schedule appointments, manage client accounts, admit and discharge patients, and provide a welcoming, organized front-desk experience in a busy veterinary practice.

The role emphasizes exceptional client service, strong communication, and teamwork with the hospital staff.

Qualifications

• Exceptional communication with clients and team.
• Ability to provide top-notch client education.
• Strong collaboration and emotional intelligence.
• Effective time-management and organization.
• Ability to multitask and prioritize.
• Ability to work independently when needed.
• Calm demeanor in a busy client service environment.
• Willingness to learn and grow professionally.
• A passion for veterinary medicine.

Responsibilities

• Serve as the initial touchpoint for clients in person and over the phone.
• Assist clients with questions and provide education and service.
• Schedule appointments and maintain organized daily workflow.
• Manage client accounts professionally.
• Provide personalized care to pets and owners.
• Build relationships with clients and create a welcoming environment.
• Collaborate with teammates for a seamless client experience.
• Prioritize competing responsibilities with strong time-management.
• Work independently when needed while supporting the hospital team.

Skills

Communication

Client education

Collaboration

Time management

Initiative

Independence

Calm demeanor

Growth mindset

Veterinary passion

Job description

Blair Animal Clinic in West Lafayette, IN is seeking a full-time Veterinary Receptionist to be the friendly first contact for clients and patients. You’ll schedule appointments, manage client accounts, admit and discharge patients, and provide a welcoming, organized front-desk experience in a busy veterinary practice.

The role emphasizes exceptional client service, strong communication, and teamwork with the hospital staff.