Veterinary Receptionist - Warm Front Desk for Pets & Clients

Hartsdale Veterinary Hospital; Greenville (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Pet discount

Job summary

Hartsdale Animal Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients and to set a positive tone for every visit. You will excel in a fast-paced environment, communicate clearly, and show empathy as you support pet owners and their animals.

As a valued team member, you’ll manage appointments, payments, and client inquiries, while helping maintain a clean, welcoming reception area and a smooth clinic flow.

Qualifications

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills.
• Calm, professional, and positive demeanor.
• Empathy when discussing sensitive topics with clients.

Responsibilities

• Greet clients and their pets, sign-in, confirm details, and escort to exam rooms.
• Handle payments, appointments, and scheduling.
• Answer calls for appointments, inquiries, refills, and follow-ups.
• Understand vaccination protocols and common veterinary terms.
• Maintain cleanliness and a welcoming client experience.

Skills

Customer service

Organizational skills

Multitasking

Empathy

Clear communication

Job description

Hartsdale Animal Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients and to set a positive tone for every visit. You will excel in a fast-paced environment, communicate clearly, and show empathy as you support pet owners and their animals.

As a valued team member, you’ll manage appointments, payments, and client inquiries, while helping maintain a clean, welcoming reception area and a smooth clinic flow.