Veterinary Receptionist & Tech Specialist

Grovesvetclinic; Port Charlotte, Northern (FL, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Job summary

Groves Veterinary Hospital in Port Charlotte, FL seeks a versatile veterinary professional to support both reception and technician duties in a fast-paced clinic.

You will greet clients, triage calls, schedule, process payments, assist veterinarians, perform venipuncture when needed, and handle IDEXX lab tasks.

We value teamwork, strong communication, compassion, and the ability to switch between front-desk and patient-care roles.

Qualifications

• Minimum of 2 years of experience in a general veterinary practice.
• Experience working in both veterinary reception and technician roles strongly preferred.
• Strong technical skills, including animal restraint and venipuncture.
• Working knowledge of veterinary medicine and common medical procedures.
• Experience with IDEXX laboratory equipment preferred.
• AVImark experience preferred, but not required.

Responsibilities

• Greet and welcome clients and patients in a friendly and professional manner.
• Answer phones, emails, and client questions while triaging concerns.
• Schedule appointments to maximize efficiency and daily hospital flow.
• Check clients in and out and accurately process payments.
• Provide compassionate emotional support to clients during times of need.
• Communicate effectively with clients regarding their pets' care and medical outcomes.
• Maintain cleanliness and visual appeal of the reception area.
• Provide hands-on patient care and assist veterinarians with appointments and procedures.
• Safely perform animal restraint and assist with venipuncture and sample preparation.
• Utilize IDEXX equipment and lab processes.
• Assist with diagnostics, treatments, and patient monitoring as directed.

Skills

Reception and technician duties

Client communication

Team collaboration

Multitasking

Tools

IDEXX laboratory equipment

AVImark

Job description

Groves Veterinary Hospital in Port Charlotte, FL seeks a versatile veterinary professional to support both reception and technician duties in a fast-paced clinic.

You will greet clients, triage calls, schedule, process payments, assist veterinarians, perform venipuncture when needed, and handle IDEXX lab tasks.

We value teamwork, strong communication, compassion, and the ability to switch between front-desk and patient-care roles.