Veterinary Receptionist - Spindale, NC

Hinklespethospital

North Carolina

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

401(k) matching
Comprehensive medical, dental, and vision coverage
Tuition support
Quarterly team bonuses
Employee discounts

Job summary

Hinkle's Pet Hospital in North Carolina is seeking a full-time Veterinary Receptionist to be the welcoming face of our clinic. Your role will include managing client communications, scheduling appointments, and ensuring a professional reception area. We prioritize both patient care and employee well-being, providing competitive pay and a range of benefits.

The ideal candidate will possess excellent customer service skills with a commitment to exceptional client service. Join our dedicated team where mentorship and growth opportunities abound!

Qualifications

  • Veterinary experience preferred but not required.
  • Ability to remain calm and compassionate during challenging situations.

Responsibilities

  • Welcome clients and patients with warmth and professionalism.
  • Schedule appointments and manage daily appointment flow.
  • Communicate hospital policies, services, and recommendations clearly.

Skills

Excellent customer service and communication skills
Strong organizational skills
Ability to multitask
Positive attitude and team-oriented mindset
Professional demeanor
Commitment to providing exceptional client service

Job description

Hinkle's Pet Hospital is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist / Front Desk Agent

Status: Full-time

Salary: Negotiable and based on experience

Schedule: Five-day work week; no nights, holidays, or on-call shifts

Benefits Highlights
  • Competitive pay, 401(k) matching, tuition support, and referral bonuses
  • Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
  • Quarterly team bonuses, continuing education allowance, and uniform allowance
  • Six paid holidays and an Employee Assistance Program
Why Our Veterinary Receptionists Love It Here
  • Five-day work week that supports work‑life balance
  • No nights, holidays, or on‑call shifts
  • One‑hour lunch breaks every day
  • Supportive, team‑oriented culture
  • Leadership that invests in staff development and growth
  • Mentorship and support throughout your career journey
  • Stocked breakroom with snacks
  • Opportunities to build meaningful relationships with clients and their pets
  • Positive environment where both patient care and employee well‑being matter
What Our Veterinary Receptionists Do
  • Welcome clients and patients with warmth, professionalism, and compassion
  • Answer phones, route calls appropriately, and respond to client inquiries
  • Schedule appointments and manage daily appointment flow
  • Assist with patient check‑in and check‑out procedures
  • Process payments and maintain accurate client and patient records
  • Communicate hospital policies, services, and recommendations clearly
  • Support client education and follow‑up communications
  • Maintain an organized, professional reception area
  • Collaborate with veterinarians and support staff to ensure a positive client experience
  • Help support efficient patient flow throughout the hospital
What Our Veterinary Receptionists Bring
  • Excellent customer service and communication skills
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast‑paced environment
  • Positive attitude and team‑oriented mindset
  • Professional demeanor and willingness to learn
  • Ability to remain calm and compassionate during challenging situations
  • Veterinary experience preferred but not required
  • Commitment to providing exceptional client service
The Extras You’ll Actually Feel
  • A team that genuinely enjoys working together
  • Mentorship and support as you grow your career
  • Opportunities to learn and develop new skills
  • Meaningful relationships with clients and their pets
  • A workplace built on collaboration, respect, and positivity
  • A culture that values both professional growth and work‑life balance
  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full‑time only)
  • 529 Savings Plan
  • Tuition Support Program (full‑time only)
  • Health Insurance, including medical, dental, and vision (full‑time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
  • Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Quarterly Team Rewards Bonus Program
  • Continuing education allowance
  • Six paid holidays (full‑time only)
  • Employee Assistance Program
  • Employee discount program

Join Our Team!

If you’re looking for a veterinary hospital that values both patient care and employee well‑being, we’d love to hear from you. Apply today and discover what makes Hinkle’s Pet Hospital such a rewarding place to grow your veterinary career!

Diversity, equity, inclusion, and belonging are core values at Hinkle’s Pet Hospital and Vetcor. We’re committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their full potential.

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

Training & Development
  • Vetcor University – training for skill development and career growth
  • CE Allowance and opportunities
  • Tuition Assistance Program
  • Lend a Hand Program – increased pay to help a sister hospital
  • VetLife Days – rotate to a sister hospital
Health & Welfare
  • Medical, Dental, and Vision Insurance
  • Optional Life Insurance, Disability, and Accidental Insurance
  • EAP with counseling and mental health benefits
  • DVM Professional Liability Insurance fully covered
  • Licensure Fees, Professional & Association Dues
Financial Wellbeing
  • 401(k) with company contribution
  • Health Savings Account
  • Flexible Spending Account
  • EAP with Financial & Legal Advice/Services
  • Tuition Assistance Program
  • Employee Referral Bonus
Time Off / Work‑Life Balance
  • Paid Time Off
  • Paid Holidays
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