Veterinary Receptionist - Rochester Hills, MI

Catcareonline; Rochester Hills (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Flexible Spending Account

Tuition Support Program

Health Insurance

Paid Time Off

Pet discounts

Quarterly Team Rewards Bonus Program

Continuing education allowance

Employee Assistance Program

Six paid holidays

Job summary

A veterinary clinic in Rochester Hills is hiring a Veterinary Receptionist to manage client interactions and administrative duties. The ideal candidate will possess strong customer care skills, attention to detail, and the ability to multi-task in a fast-paced environment. This full-time position offers a progressive team culture, comprehensive benefits, including health insurance, tuition support, and a flexible approach to compensation. Join our team focused on compassionate feline care and a positive workplace atmosphere.

Qualifications

• Experience as a veterinary receptionist or similar role preferred.
• Friendly demeanor and strong communication skills are vital.
• Ability to handle multiple tasks efficiently.
• Excellent communication with clients and team members.
• Comfort with handling payments and client records.

Responsibilities

• Greet clients and manage check-ins and check-outs with professionalism.
• Answer multi-line phone calls, schedule appointments, and relay messages.
• Process payments and maintain accurate records.
• Effectively communicate services and pet care instructions to clients.
• Assist with filing, invoicing, and light cleaning.

Skills

Customer care focus

Detail oriented

Multi-tasking

Creative ideas

Critical thinking

Job description

Veterinary Receptionist - Rochester Hills, MI

Cat Care of Rochester Hills is Hiring a Veterinary Receptionist!

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience

We are building something special at Cat Care of Rochester Hills, and this is your chance to be part of it! We're looking for an experienced, full-time veterinary receptionist. The ideal candidate will be friendly, possess great customer care focus, be detail oriented, and be able to multi-task. Someone who brings creative ideas, critical thinking abilities, and a willingness to be the best. If this sounds like the team you've been looking for but thought didn’t exist, then Cat Care may be the place for you!

Cat Care is ready to hire a veterinary receptionist to join its fantastic team. Looking to join a team that practices progressive feline-specific medicine? We’ve got that and more. Our Cat Friendly Practice (CFP) incorporates Fear Free and Low-Stress Handling standards of medicine, helping us retain a fantastic staff of compassionate and qualified veterinary purrfessionals. We enjoy a positive clinic culture and a schedule that facilitates a proper work-life balance. Plus, we've put together some pretty sweet benefits to help keep life awesome.

Benefits

We provide the following benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Duties

• Greet clients and manage check-ins and check-outs with professionalism and warmth
• Answer and direct multi-line phone calls, schedule appointments, and relay messages
• Process payments and maintain accurate client and patient records
• Communicate effectively with clients about services, policies, and pet care instructions
• Support daily clinic operations by assisting with filing, invoicing, and light cleaning

Team Culture

• Laugh. Life is too short not to have a sense of humor!
• Be positive! Because with the right cattitude, anything is pawsible
• Be empathetic to our clients, coworkers, and yourself
• Celebrate birthdays, new babies, anniversaries, and other life events because they're important!
• Anticipate mentoring and support as you grow and advance your career – The more you know, the better off we all are!

Diversity, equity, and inclusion are core values at Cat Care of Rochester Hills and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.