Veterinary Receptionist - Pensacola, FL

Pineforestvet; Pensacola (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance

Continuing education allowance

Paid Time Off

Tuition Assistance Program

Discounted Products

Pet discounts

Job summary

A local veterinary clinic in Florida is seeking a compassionate veterinary receptionist to enhance patient care and client service. In this role, you will warmly greet clients, manage appointments, and ensure accurate patient information. The ideal candidate will possess strong communication and customer service skills, with experience in coordinating schedules. Join a supportive team that values work-life balance and offers ongoing professional growth and personalized mentoring.

Qualifications

• Compassionate communication skills, especially in sensitive situations.
• Strong customer service skills focusing on building long-term relationships.
• Experience coordinating appointments and managing schedules.

Responsibilities

• Greet clients and patients with warmth.
• Answer phones and respond to voicemails promptly.
• Schedule appointments and manage a multi-doctor calendar.
• Collect payments and process invoices.
• Collect payments, review estimates with clients

Skills

Compassionate communication skills

Strong customer service skills

Experience managing schedules

Phone handling

Job description

• Salary: Negotiable and based on experience
• Schedule: Four-day workweeks, Monday through Friday. 7:30 am - 5:30 pm

Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! Pine Forest Animal Clinic is ready to hire an established veterinary receptionist to join our team of compassionate professionals who provide high-quality veterinary care.

Pine Forest Animal Clinic is on the hunt for a veterinary receptionist to add to its fantastic team. With all the advantages of an established, well-managed practice and opportunities for personal and professional growth, this may be your time. Ever wonder what it would be like not to work eight days a week? It's hard to imagine, especially during these challenging times in Vet Med, but it's possible! We take the work-life balance and personal well-being seriously.

Why You'll Love It Here

• Consistent scheduling to promote a proper work-life balance
• Team-first culture that’s supportive, fun, and big on growth
• Leadership that listens and invests in your development
• Mentorship, continuing education, and real career pathways

What Our Veterinary Receptionists Bring

• Compassionate communication skills, especially in sensitive or emotional situations
• A warm, confident communication style and passion for helping clients and pets
• Strong customer service skills with a focus on building long‑term client relationships
• Experience coordinating appointments, managing schedules, and optimizing clinic flow
• Comfort making outbound calls/texts/emails for follow‑ups, reminders, and care coordination

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi‑doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Health Insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• All US‑based, benefits‑eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full‑time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you're the veterinary receptionist we've been longing for? Fantastic! Apply today so we can get this ball rolling!

Diversity, equity, inclusion, and belonging are core values at Pine Forest Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.