Veterinary Receptionist - Mead, WA

Mt Spokane Vet

Mead (WA)

On-site

USD 32,000 - 42,000

Full time

4 days ago

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Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

Tuition Support Program

Health insurance (medical, dental, and

vision insurance

Employee discount program

Job summary

Mt. Spokane Veterinary Hospital is actively hiring a Veterinary Receptionist for a full-time role. The position offers a 4-day work week with rotating Saturdays and no nights or holiday hours, emphasizing balance and patient care.

You will greet clients, manage calls, and coordinate front-desk operations while learning the clinic’s services and species treated. A high school diploma and experience in animal care, client service, and reception are required.

Qualifications

High school diploma or equivalent is required.
Animal care, client service, and receptionist experience are required.
Knowledge of and comfort using medical abbreviations.

Responsibilities

Greet every client warmly, answer phones, take messages, and answer client questions.
Know the practice’s full range of services and the species treated, and recommend services for each pet.
Recognize routine vs. emergency cases, prioritize them, and alert the medical team.
Share accurate information about infectious and zoonotic diseases, including prevention and transmission reduction.
Maintain accurate medical records and filing systems.
Handle cash transactions, invoicing, and deposits.
Grow as a professional and encourage the growth of teammates.

Skills

Animal care

Client service

Receptionist experience

Medical abbreviations

Positive attitude

Education

High school diploma or equivalent

Job description

Mt. Spokane Veterinary Hospital is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist

Status: Full-Time

Schedule: 4-day work week with rotating Saturdays; no nights, on-call shifts, after-hours emergencies, or holiday hours

Experience: Animal care, client service, and receptionist experience required

Education: High school diploma or equivalent required

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Ready to be the friendly face pets and their people can't wait to see, on a 4-day week with no nights or holidays?

Mt. Spokane Veterinary Hospital is a five-doctor practice with a well-established staff committed to unparalleled patient care and exceptional customer service, and we're looking to add a Veterinary Receptionist superstar to our team. We're more than a group of compassionate veterinary professionals. We're a supportive team with a "better together" philosophy, and we cross-train and educate our staff so everyone can find a growth path.

Here, you'll work in an atmosphere that's both inspiring and fun, with coworkers who feel more like an extended family and genuinely care about helping you reach your goals. Pet owners will appreciate your knowledgeable help, and our furry patients will thank you with licks and smiles.

Why You’ll Love It Here

Real work-life balance. A 4-day work week with rotating Saturdays, plus no nights, on-call shifts, after-hours emergencies, or holiday hours.
A path to grow. As a Veterinary Receptionist here, you'll be cross-trained and mentored, with support as you advance your career.
Flexible scheduling. We work with every Veterinary Receptionist to keep a healthy work-life balance, with lunch breaks on the reg.
A team that celebrates you. We celebrate birthdays, new babies, anniversaries, and your unique awesomeness.
Little extras. A fridge always stocked with drinks and snacks, plus occasional coffee runs, ice cream parties, and meals on us.
Genuine appreciation. A workplace where appreciating each other is more than a motivational poster on the wall.

What You’ll Do

Greet every client warmly, answer phones, take messages, and answer client questions
Know the practice’s full range of services and the species we treat, and recommend services for each pet
Recognize the difference between routine and emergency cases, prioritize them, and alert the medical team
Share accurate information about infectious and common zoonotic diseases, including prevention and how to reduce transmission
Maintain accurate medical records and filing systems
Handle cash transactions, invoicing, and deposits
Grow as a professional and encourage the growth of your teammates

What You’ll Bring

High school diploma or equivalent
Animal care, client service, and receptionist experience
Knowledge of and comfort using medical abbreviations
A good attitude that contributes to a positive work environment
A passion for pets and veterinary care that shines every day
A sense of humor (life is short; smile while you still have teeth!)
Availability for rotating Saturdays
Ability to stand or sit for extended periods

Benefits You Can’t Beat

A flexible approach to compensation that reflects your skill set and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program
Health insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Free or discounted lab work for all employee pets
Pet discounts on services and products
Quarterly Team Rewards Bonus Program
Continuing education allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program

Join Our Team!

Think you're the Veterinary Receptionist we've been looking for? Let's find you the perfect place in our pack at Mt. Spokane Veterinary Hospital. We can't wait to meet you!

Diversity, equity, and inclusion are core values at Mt. Spokane Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.