Veterinary Receptionist - Lithia, FL

Vetcor; Lithia (VA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical, dental, and vision coverage

Paid parental leave

Generous PTO

Employee discounts on services

Job summary

The Veterinary Center at Fishhawk is hiring a full-time Veterinary Receptionist to join our front desk team. You’ll be the face of the practice, greeting clients and their pets, handling phone lines, scheduling, and payments while delivering exceptional customer service in a positive, supportive environment.

We offer a 4-day work week, rotating Saturday shifts, and a comprehensive benefits package including medical, dental, vision, PTO, and employee discounts.

Responsibilities

• Manage multiple phone lines with a friendly, helpful approach
• Book and coordinate appointments
• Greet clients and their pets warmly
• Process payments accurately
• Keep the reception area clean and comfortable for clients
• Support clients and patients with great customer service from check-in to checkout

Job description

The Veterinary Center at Fishhawk is Hiring a Full-Time Veterinary Receptionist!

Role: Veterinary Receptionist

Status: Full-Time

Salary: Negotiable and based on experience

Schedule: 4-day work weeks with rotating Saturday shifts; no nights, on-call shifts, or holiday hours

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options (full-time only); up to three weeks of paid parental leave (full-time only); generous PTO; and employee pet discounts
• Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays (full-time only), an Employee Assistance Program, and an employee discount program

Do you love making people smile, stay calm when the phones are ringing, and believe every pet is the best one that’s ever lived? The Veterinary Center at Fishhawk is looking for a full-time Veterinary Receptionist to join our front desk team. Our Veterinary Receptionists are the face of our practice. You’ll play an important part in our reputation in the community and in supporting our clients and patients with great customer service. We keep things positive, supportive, and fun. Life is short, so we laugh a lot, keep learning, and take care of our clients, each other, and ourselves.

Why You’ll Love It Here

• No nights, on-call shifts, or holiday hours. Your evenings and holidays stay yours.
• 4-day work weeks. Rotating Saturday shifts mean you won’t work every weekend.
• Flexible scheduling. We work with you to support a healthy work-life balance.
• Lunch breaks on the reg. Real breaks, built into your day.
• Room to grow. As a Veterinary Receptionist here, you’ll keep learning and growing with professional development support.
• A team with heart. With the right cattitude, anything is pawsible, and we bring that positivity to every shift.

What You’ll Do

• Manage multiple phone lines with a friendly, helpful approach
• Book and coordinate appointments
• Greet clients and their pets warmly
• Process payments accurately
• Keep the reception area clean and comfortable for clients
• Support clients and patients with great customer service from check-in to checkout

What You’ll Bring

• A positive attitude and a good sense of humor
• Empathy for clients, teammates, and yourself
• A desire to grow, learn, and grow some more
• Strong customer service and communication skills
• The ability to juggle phones, appointments, and in-person clients
• Patience to listen as clients explain why their dog, cat, bird, rat, goat, or chicken is the best one ever
• Availability for rotating Saturday shifts
• Ability to stand or sit for extended periods

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, and inclusion are core values of The Veterinary Center at Fishhawk and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.