Veterinary Receptionist - Land O' Lakes, FL

Land O' Lakes Animal Hospital; Land O' Lakes (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) matching

Health insurance

Tuition assistance

Paid time off

Employee discounts on services

CE Allowance

Employee discounts

Paid Holidays

Job summary

A veterinary care facility in Land O' Lakes is seeking a part-time Veterinary Receptionist to join their compassionate team. This role involves excellent customer service, managing appointments, and assisting in daily operations. Candidates should possess strong organizational skills and prior experience in customer service is preferred. The position requires flexible hours including rotating Saturdays. The company offers a supportive work culture and various benefits and opportunities for growth.

Qualifications

• Prior experience in veterinary or medical reception/customer service is preferred.
• Strong organizational and multitasking skills.
• Must be available for rotating Saturdays.
• Excellent communication and interpersonal skills.
• Must be available for rotating Saturdays.

Responsibilities

• Provide exceptional customer service to clients and their pets.
• Answer and manage a multi-line phone system professionally.
• Schedule appointments and coordinate communications.
• Process payments and maintain accurate records.
• Collaborate with veterinary staff for smooth operations.

Skills

Customer service experience

Strong organizational skills

Excellent communication abilities

Multitasking skills

Team player

Tools

Cornerstone software

Job description

Veterinary Receptionist - Land O' Lakes, FL

Land O’ Lakes Animal Hospital is Hiring a Veterinary Receptionist!

• Role: Customer Service Representative
• Status: Part-time
• Salary: Negotiable and based on experience
• Schedule: Mondays: 7:00 AM – 12:00 PM; Wednesdays & Fridays: 7:00 AM – 5:30 PM (1-hour lunch break); Rotating Saturdays (required): 8:00 AM – 12:00 PM

Do you thrive in a fast-paced, team-oriented environment and enjoy helping both people and pets? Land O’ Lakes Animal Hospital is seeking a friendly, detail-oriented, and organized Customer Service Representative to join our compassionate team! As a vital member of our hospital, you’ll play a key role in ensuring a smooth and efficient flow of daily operations — from warmly greeting clients and managing appointments to maintaining accurate records and supporting our veterinary staff.

Why You Will Love it Here

• Team-first culture that’s supportive, fun, and big on growth
• Leadership that listens and invests in your development
• Mentorship, continuing education, and real career pathways

Preferred Qualifications

• Prior experience in veterinary or medical reception/customer service is preferred
• Experience with Cornerstone software is a plus
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Compassionate, dependable, and eager to learn
• Must be available for rotating Saturdays

What You’ll Do

• Provide exceptional customer service to clients and their pets
• Answer and manage a multi-line phone system professionally and efficiently
• Schedule appointments and coordinate client communications
• Process payments and maintain accurate client and medical records
• Assist with daily front desk operations and collaborate with veterinary staff to ensure smooth hospital flow

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits‑eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Health & Welfare

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

• Paid Time Off
• Paid Holidays

Training & Development

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Other Benefits

• Discounted Products

Join Our Team!

If you’re looking to be part of a dedicated, caring team that values teamwork and client relationships, we’d love to meet you!

Diversity, equity, inclusion, and belonging are core values at Land O’ Lakes Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.