Veterinary Receptionist - Knoxville, TN

Karns Animal Clinic; Tekoa (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Six paid holidays

Employee discount program

Professional development opportunities

Job summary

Karns Animal Clinic is seeking a friendly part-time Veterinary Receptionist to join our team. You will be the first and last point of contact, ensuring a welcoming, organized experience for clients and their pets.

Join a well-established practice with a patient-focused culture. We offer comprehensive benefits, flexible scheduling, and opportunities for professional growth within a supportive, team-driven environment.

Qualifications

• Experience in a veterinary reception or customer service preferred.
• Strong communication and organizational skills.
• Ability to handle payments and maintain records.

Responsibilities

• Greet and assist clients and their pets upon arrival.
• Answer incoming phone calls professionally and compassionately.
• Schedule appointments and help manage the clinic's calendar.
• Respond to client questions and provide information about hospital services.
• Communicate effectively between clients, veterinarians, and other team members.
• Process payments and billing transactions accurately.
• Maintain and update client and patient records.
• Assist with administrative responsibilities, including filing and data entry.
• Keep the reception area clean, organized, and welcoming.
• Help maintain an efficient daily workflow.
• Support teammates and jump in wherever needed to create a positive client experience.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Teamwork

Job description

Who we are

Karns Animal Clinic is Hiring a Part-Time Veterinary Receptionist!

Position Details

Role: Veterinary ReceptionistStatus: Part-timeSalary: Competitive and based on experienceSchedule: Scheduling to be discussed during the interview process. Rotating weekends required

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Love Helping Pets and the People Who Love Them?

Are you passionate about providing outstanding client service and helping create a positive experience from the moment someone walks through the door? Karns Animal Clinic would love to meet you!

We're looking for an enthusiastic part-time Veterinary Receptionist to join our team of compassionate professionals. As one of the first and last people our clients see, you'll play an important role in making every visit welcoming, organized, and supportive.

Karns Animal Clinic is a well-established practice committed to exceptional patient care and client service. But we're more than a group of veterinary professionals—we're a supportive team that believes we're better together.

We value cross-training, education, and helping our team members discover their own paths for professional growth. If you're looking for meaningful work with people who believe teamwork and mutual respect make everyone stronger, we'd love to hear from you.

Why Our Veterinary Receptionists Love It Here

• Join a well-established veterinary practice committed to high-quality patient care
• Be part of a compassionate, supportive, team-oriented culture
• Flexible scheduling designed to support a healthy work-life balance
• Work in an environment built around a “better together” philosophy
• Cross-training and learning opportunities to expand your knowledge
• Mentoring and support as you grow and advance your career
• Professional development and continuing education opportunities
• A team where asking for help—and offering it is encouraged
• Leadership that values ownership, collaboration, and continued growth
• Opportunities to use your skills to make a difference in your community
• Meaningful daily interactions with pets and the people who love them

What Our Veterinary Receptionists Do

As a Veterinary Receptionist, you'll help keep the front of the hospital running smoothly while providing the warm, professional service our clients deserve.

• Greet and assist clients and their pets upon arrival
• Answer incoming phone calls professionally and compassionately
• Schedule appointments and help manage the clinic's calendar
• Respond to client questions and provide information about hospital services
• Communicate effectively between clients, veterinarians, and other team members
• Process payments and billing transactions accurately
• Maintain and update client and patient records
• Assist with administrative responsibilities, including filing and data entry
• Keep the reception area clean, organized, and welcoming
• Help maintain an efficient daily workflow
• Support teammates and jump in wherever needed to create a positive client experience

What You’ll Bring

We're looking for someone who enjoys working with people, appreciates the important role communication plays in veterinary medicine, and thrives as part of a collaborative team.

• A passion for exceptional client service
• Professional, friendly, and compassionate communication skills
• Strong organizational and time-management abilities
• Confidence managing phone calls, appointments, and multiple priorities
• Attention to detail and accuracy when maintaining records and processing payments
• Comfort working in a busy veterinary environment
• A positive and supportive approach
• The confidence to take ownership of tasks and responsibilities
• A willingness to ask for help and offer help to others
• A team-first mindset built around mutual respect and collaboration
• A desire to continue learning and developing professionally
• Dependability, professionalism, and adaptability
• A genuine appreciation for pets and the people who love them

The Extras You’ll Actually Feel

At Karns Animal Clinic, we believe remarkable results happen when people work together and genuinely support one another.

That's why our “better together” philosophy isn't just about patient care. It's about creating opportunities for our team members to learn, cross-train, ask questions, share knowledge, and discover where they want their careers to take them.

You’ll have mentoring and support as you develop professionally, along with flexibility designed to help maintain a healthy balance between work and life outside the hospital.

You’ll also have the opportunity to use your skills to make a meaningful difference for pets, their families, and your community.

The more you know, the better off we all are!

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

If you're looking for a part-time Veterinary Receptionist position where your client-service skills matter, your professional growth is encouraged, and you'll be surrounded by people who believe we're better together, Karns Animal Clinic may be the place for you.

Come bring your communication skills, positive attitude, and passion for helping others to a team where you'll have the opportunity to make a difference every day.

Diversity, equity, inclusion, and belonging are core values at Karns Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.