Veterinary Receptionist: Growth, Compassion, Team-First

Mission Pet Health; Whitehouse (TN); On-site; USD 29,000 - 37,000; Full time

Job summary

Orchard Park Animal Hospital in Whitehouse, TN is seeking a friendly receptionist to be the welcoming face of our AAHA-accredited practice. You will handle phones, scheduling, and client transactions while supporting high‑quality small animal care in a collaborative team environment.

You will maintain patient records, coordinate appointments, and contribute to a respectful, efficient front desk experience. Weekend availability is helpful as part of a flexible schedule in a busy veterinary

Qualifications

• Strong commitment to compassionate client care.
• Excellent listening and problem-solving abilities.
• Ability to keep accurate records and handle financial transactions.
• Clear, professional communication with clients and team members.
• Experience with veterinary software is preferred; flexibility for some weekends/holidays.

Responsibilities

• Manage a multi‑line phone system and greet clients warmly.
• Schedule appointments and maintain medical records with accuracy.
• Assist with front-desk operations to support smooth hospital flow.
• Provide compassionate customer service and educate clients on services.

Skills

Customer service

Communication

Organization

Team player

Vet software experience

Weekend flexibility

Job description

Orchard Park Animal Hospital in Whitehouse, TN is seeking a friendly receptionist to be the welcoming face of our AAHA-accredited practice. You will handle phones, scheduling, and client transactions while supporting high‑quality small animal care in a collaborative team environment.

You will maintain patient records, coordinate appointments, and contribute to a respectful, efficient front desk experience. Weekend availability is helpful as part of a flexible schedule in a busy veterinary