Veterinary Receptionist — Growth, Benefits & Team‑First

Mission Pet Health; Parma Heights (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care

Job summary

Kentown Animal Hospital in Parma Heights, OH is seeking a friendly receptionist to be the first point of contact for clients and patients. You will handle multi-line calls, scheduling, and front-desk transactions while delivering compassionate care and clear communication.

Join a collaborative team that supports professional growth, ongoing education, and a strong network across Mission Pet Health. A flexible schedule including weekends/holidays may be required and training on our veterinary

Qualifications

• Dedicated to delivering compassionate pet care and exceptional client experience.
• Excellent communication skills and ability to manage stressful situations with professionalism.
• Strong organizational abilities to multitask in a fast-paced veterinary front-desk setting.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Coordinate care: maintain accurate records, manage appointments, and handle transactions.
• Educate clients on preventive care and hospital services to promote pet health.
• Maintain compassionate, empathetic interactions with clients and pets.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary software

Tools

Veterinary software

Job description

Kentown Animal Hospital in Parma Heights, OH is seeking a friendly receptionist to be the first point of contact for clients and patients. You will handle multi-line calls, scheduling, and front-desk transactions while delivering compassionate care and clear communication.

Join a collaborative team that supports professional growth, ongoing education, and a strong network across Mission Pet Health. A flexible schedule including weekends/holidays may be required and training on our veterinary