Veterinary Receptionist: Grow with a Trusted, AAHA Clinic

Mission Pet Health; Chattanooga (TN); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounted pet care

Online discount platform

Teladoc access

Job summary

Shallowford Animal Hospital in Chattanooga, TN, is seeking aReceptionist to join a AAHA Accredited team and serve as the Director of First Impressions. You will welcome clients, manage a multi-line phone system, and help coordinate care with warmth and professionalism.

You will maintain records, handle appointments and payments, and educate clients on preventive care to support top‑tier veterinary service. A flexible schedule including some weekends is required.

Qualifications

• Passion for providing excellent customer service
• Exceptional communication skills in a fast-paced environment
• Strong organizational abilities and multitasking
• Collaborative, team-first mindset with the ability to work independently
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care in every interaction.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services to support optimal care.
• Embody Compassion and Empathy: remain a calm, respectful presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Teamwork

Independent work

Veterinary software

Flexible schedule

Phone system management

Job description

Shallowford Animal Hospital in Chattanooga, TN, is seeking aReceptionist to join a AAHA Accredited team and serve as the Director of First Impressions. You will welcome clients, manage a multi-line phone system, and help coordinate care with warmth and professionalism.

You will maintain records, handle appointments and payments, and educate clients on preventive care to support top‑tier veterinary service. A flexible schedule including some weekends is required.