Compassionate Veterinary Receptionist & Care Advocate

Shallowford Animal Hospital; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life Insurance

Disability coverage

Teladoc access

Pet care discounts

Job summary

Shallowford Animal Hospital is seeking a friendly, professional receptionist to join our AAHA-accredited practice in Chattanooga. You will manage front-desk operations, greet clients, and coordinate appointments with a compassionate, patient-first approach.

The role emphasizes accurate records, friendly communication, and teamwork within a supportive network that values growth, benefits, and ongoing education for veterinary staff.

Qualifications

• Experience in customer-facing roles with a focus on empathy and care.
• Strong communication and interpersonal skills for handling clients and team members.
• Excellent organization and multitasking in a busy veterinary front desk.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure seamless care coordination: maintain records, manage appointments, and handle transactions.
• Educate clients on preventative care and hospital services to support pet health.
• Provide a calm, empathetic presence and treat every pet as if it were your own.

Skills

Customer service

Communication

Organization

Team player

Flexibility

Tools

Vet software

Job description

Shallowford Animal Hospital is seeking a friendly, professional receptionist to join our AAHA-accredited practice in Chattanooga. You will manage front-desk operations, greet clients, and coordinate appointments with a compassionate, patient-first approach.

The role emphasizes accurate records, friendly communication, and teamwork within a supportive network that values growth, benefits, and ongoing education for veterinary staff.