Veterinary Receptionist | Full-Time Front Desk Pro

Veterinary Practice Partners; Easley (SC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Pet discount

Job summary

Paw Prints Animal Hospital in Easley, SC is seeking a skilled veterinary receptionist to be the primary contact for clients and their pets. You will balance administrative precision with genuine warmth across a wide range of interactions, including emotionally sensitive situations such as euthanasia scheduling.

The role requires handling high-volume front desk operations, managing multi-line phones, updating medical records in the EMR/PIMS, and coordinating with veterinarians and staff to ensure

Qualifications

• Minimum 1 year of veterinary receptionist experience.
• Experience with veterinary practice management software: Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet.
• Knowledge of veterinary terminology and vaccination protocols.
• Proficiency in scheduling, multi-line phone management, medical records, and payments.
• Strong customer service and clear communication; able to handle emotional situations.
• Comfort with animals of varying sizes and temperaments.

Responsibilities

• Greet and check in clients and patients, verify and update records using the practice management system.
• Answer multi-line phone system and handle appointment scheduling and inquiries.
• Process payments, post charges, explain invoices, and schedule follow-ups.
• Communicate medical information compassionately, including end-of-life discussions.
• Maintain EMR and data entry in PIMS.
• Coordinate with veterinarians and staff to maintain patient flow.
• Keep reception area clean and welcoming.

Skills

Front desk experience

Customer service

Phone management

Appointment scheduling

Communication skills

EMR / PIMS familiarity

Team coordination

Tools

Cornerstone

Avimark

ImproMed

eVetPractice

ezyVet

Job description

Paw Prints Animal Hospital in Easley, SC is seeking a skilled veterinary receptionist to be the primary contact for clients and their pets. You will balance administrative precision with genuine warmth across a wide range of interactions, including emotionally sensitive situations such as euthanasia scheduling.

The role requires handling high-volume front desk operations, managing multi-line phones, updating medical records in the EMR/PIMS, and coordinating with veterinarians and staff to ensure