Veterinary Receptionist - Fairfield, CT
Vetcor
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Benefits offered by this job
Job summary
Fairfield Veterinary Hospital, part of the Vetcor family, seeks an experienced Veterinary Receptionist to join our compassionate, fast-paced team in Fairfield, CT. You will be the first point of contact, helping create an exceptional experience for pets and their owners while supporting our medical team.
As a Veterinary Receptionist you’ll manage multi-line phones, schedule appointments, process payments, and maintain organized client records.
Qualifications
- Experience in veterinary reception preferred.
- Excellent communication and organizational skills.
- Comfortable in a fast-paced environment.
Responsibilities
- Welcoming clients and patients professionally.
- Answering multi-line phones and emails.
- Scheduling appointments and managing daily hospital communications.
- Processing payments and handling client records.
- Coordinating referrals and medical record requests.
Skills
Education
Tools
Job description
Fairfield Veterinary Hospital is Hiring a Veterinary Receptionist!
Role: Veterinary Receptionist
Status: Full-time
Salary: Competitive and based on Experience
Schedule: Flexible Scheduling with Occasional Saturdays
Competitive pay, 401(k) matching, tuition support, and referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
Six paid holidays, an Employee Assistance Program, and an employee discount program
Fairfield Veterinary Hospital is looking for an experienced Veterinary Receptionist to join our compassionate and collaborative team. This role is ideal for someone who enjoys building relationships with clients, keeping a busy hospital organized, and helping create an exceptional experience for pets and the people who love them. Our Veterinary Receptionists are often the first point of contact for clients and play an important role in supporting our patients, pet owners, and medical team. If you’re highly organized, comfortable juggling multiple priorities, and enjoy working with both people and animals, we’d love to meet you.
At Fairfield Veterinary Hospital, we know the front desk is at the heart of the client experience. That’s why we value receptionists who bring compassion, professionalism, organization, and personality to every interaction.
- A supportive and collaborative team environment
- Opportunities to learn and grow within veterinary medicine
- Cross-training and professional development
- A fast-paced practice where every day brings something different
- Leadership that values teamwork and communication
- A workplace committed to exceptional client and patient care
- Meaningful relationships with clients, patients, and coworkers
- A team that values the contributions you make every day
As a Veterinary Receptionist, you’ll help keep communication flowing and the hospital running smoothly while creating a welcoming experience for every client who contacts or visits us.
- Welcoming clients and patients with professionalism and compassion
- Answering multi-line phones, emails, and client inquiries
- Scheduling appointments and helping manage daily hospital communications
- Processing payments
- Maintaining accurate client and patient records
- Coordinating client referrals and medical record requests
- Maintaining organized patient files and hospital documentation
- Communicating effectively with veterinarians, technicians, and support staff
- Educating clients on hospital services and basic preventive care information
- Supporting daily hospital operations through organization and front desk coordinationHelping maintain an efficient and welcoming reception area
- Providing thoughtful, responsive client service throughout the day
We’re looking for someone who understands that great veterinary reception combines excellent customer service with organization, empathy, attention to detail, and the ability to stay composed when things get busy.
- Previous veterinary reception experience preferred
- Knowledge of veterinary terminology and medical records
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- A professional and positive attitude
- The ability to work efficiently in a fast-paced environment
- Compassion for patients, clients, and coworkers
- Confidence using computer software and practice management systems
- A team-first mindset and willingness to help where needed
- Attention to detail and reliable follow-through
A great veterinary receptionist does much more than answer phones and schedule appointments. You help shape the entire client experience. At Fairfield Veterinary Hospital, you’ll be part of a team that values your contributions, supports continued learning, and believes strong communication and collaboration make everyone better. You’ll have opportunities for professional growth, meaningful relationships with clients and coworkers, and the satisfaction of knowing your work helps pets receive the care they need.
- A flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
If you’re ready to join a veterinary hospital where compassion, teamwork, organization, and exceptional client service are valued, Fairfield Veterinary Hospital would love to hear from you. Bring your veterinary reception experience, communication skills, and ability to keep things moving when the day gets busy. We’ll provide a supportive environment where you can continue learning, growing, and making a difference for pets and their people.
Diversity, equity, inclusion, and belonging are core values at Fairfield Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.
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